UNHCR

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Assistant Registration Officer

Job Overview

Contract: 1 Year

ORGANIZATIONAL SETTING, WORK RELATIONSHIPS and OPERATIONAL CONTEXT:

The Assistant Registration Officer assists in the management and oversight of UNHCR’s registration procedures as well as related activities in the operation. The Assistant Registration Officer is normally supervised by the Registration Officer. The Assistant Registration Officer assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.

The Assistant Registration Officer provides day-to-day support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management.

The Assistant Registration Officer collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning.

The candidate should be professional with a high integrity and a solid understanding of the standards and procedures of UNHCR in Registration and Identity Management. The candidate should have previous experience managing or leading a team as well as previous experience working in fast-paced or stressful environments. Proven experience working in an emergency setting is desirable. S/he should have strong coordination skills with multiple actors and stakeholders, and ability to follow several workstreams simultaneously. It is desirable that s/he have experience in drafting action plans, SOPs and other documents, either independently or as part of a team. The candidate should have proven experience managing day-to-day activities in similar contexts and should have the independence and team leader skills necessary to successfully lead missions to remote areas. S/he should have a solution-oriented attitude, proactive and be able to demonstrate creative problem-solving within existing standards and procedures. The candidate should have strong skills in liaising with local authorities and partners and conduct her/himself accordingly. Prior experience of providing internal trainings and other capacity-building efforts – especially within Registration or Protection activities – is desirable. S/he should be devoted to continuous learning and committed to taking responsibility for her/his own capacity-building. Previous experience with or a basic

understanding of operational data management is desirable as the role includes supervision of the ODM colleagues.

 

FUNCTIONAL STATEMENT:

Accountability:

  • UNHCR’s Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
  • Persons of concern have fair and transparent access to registration procedures.
  • UNHCR’s population database (proGres) is maintained and remains a reliable, trusted source of personal information and protection needs of persons of concern to UNHCR.

 

Responsibility:

  • Assist in the implementation of appropriate registration strategies and methodologies for populations of concern in compliance with the protection strategy of the operation and ensuring that registration standards are met.
  • Assist in the drafting and implementation of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.
  • Assist in the implementation of appropriate procedures and systems for the assurance of quality registration data through continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents.
  • Assist in conducting regular data quality checks to monitor the accuracy of data collected.
  • Assist in the development of mass information campaigns to ensure that persons of concern have accurate information on registration procedures.
  • Liaise with Government authorities and partners as necessary for delivery of assistance and other registration-related activities.
  • In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and registration data reports on persons of concern.
  • Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance.
  • Perform other related duties as required.

 

Authority:

  • Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation.
  • In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective.
  • Draft and submit reports and statistics related to registration.

 

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED:

  • Undergraduate degree (equivalent of a BA/BS) in Information Technology or Social Sciences, International Relations, Law or other related field plus minimum 1 year of previous work experience relevant to the function. Graduate degree (equivalent of a Master’s) or Doctorate degree (equivalent of a PhD) may also be accepted.
  • Excellent computer skills particularly in data management.
  • Knowledge of English and very good knowledge of Kurdish and Arabic and local institutions.

 

DESIRABLE QUALIFICATIONS & COMPETENCIES

  • Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations.
  • Strong understanding of the principles of and concepts of international protection and UNHCR.
  • Training in registration, operational data management or information management desirable.
  • Knowledge of additional UN languages.

 

REQUIRED COMPETENCIES:

Managerial Competencies:

  • Empowering and Building Trust

 

Cross-Functional Competencies:

  • Analytical Thinking
  • Technological Awareness
  • Planning and Organizing

 

Eligibility:

Internal candidates: Group 1:

Interested staff members should consult the Administrative Instruction on Recruitment and Assignments of Locally Recruited Staff (RALS) (UNHCR/AI/2020/1/REV.1 dated 01 May 2020). If you have questions regarding your eligibility, you may also contact the HR Unit.

Group 1: Current NPO staff members holding an indefinite or fixed-term appointment are eligible to apply to advertised positions in the NPO category at their personal grade and one grade below or above.

External candidates: All other candidates are eligible to apply to positions in the NPO category as external candidates, including GS staff members holding a university degree and fulfilling eligibility requirements, regardless of grade or length of service, who may apply to any vacant NPO position in their country of assignment for which they qualify.

External candidates must meet the essential minimum requirements of the position. For National Professional Category, eligible candidates must be national of the country.

 

Remuneration:

A competitive compensation and benefits package are offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

 

Submission of Applications:

If you wish to be considered for this vacancy, please submit your letter of motivation, updated factsheet (for internals), signed Personal History Form (for externals) through the online portal at https://www.unhcr.org/iraq-jobs/.

 

The Personal History Form and its supplementary sheet can also be downloaded from the portal.

No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and oral interview. Please note that UNHCR does not

charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

 

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