Assistant Shelter Officer (N)

Job Expired

Job Overview

Hardship Level



Family Type

Non Family


Family Type

Non Family


Residential location (if applicable)






Staff Member / Affiliate Type

National Professional Officer



Regular > Regular Assignment


Remote work accepted



Target Start Date



Job Posting End Date

December 3, 2023


Standard Job Description

Assistant Shelter Officer


Organizational Setting and Work Relationships
The Assistant Shelter Officer contributes to the preparation of comprehensive sectoral needs assessments in liaison with other relevant sectors such as protection, programme, community services, public health, WASH, administration and supply. To ensure the most effective response, both quantitative and qualitative data should be gathered on the profile/needs and living conditions of both the displaced population and host community. The incumbent will oversee the day to-day operations of all construction and general infrastructure projects within the Area of Responsibility (AoR) to ensure that works proceed as designed and comply with established standards and procedures for the full project cycle. In a first instance, the incumbent ensures that the Operation is supported in carrying out shelter and infrastructure needs assessments takingf into account the current situation, projected population planning figures and the expected scale of returns.
Close and regular contact is also maintained with technical and non-technical staff of UN Agencies, Implementing Partners, and shelter sector members, national and international NGOs and Government Authorities. The incumbent will also participate in discussions relating to shelter and infrastructure coordination and provision. The Assistant Shelter Officer normally reports to a more senior shelter colleague or Technical Coordinator and maintains a strong collaboration with the Shelter and Settlements Section in HQ.
The incumbent contributes to ensuring that shelter & infrastructure responses within the AoR evolve according to the changing nature of the situation, progressively working towards more durable solutions and drawing from sustainable local building practices and materials.
Specialized functions to be dealt with by the incumbent include shelter and general infrastructure planning, design and construction monitoring including remote monitoring, therefore the person should have a strong academic qualification in civil engineering, architecture or a related discipline.
Within an urban context, it is essential that shelter responses take into consideration urban planning strategies, including an analysis of residential areas, housing affordability and availability. In addition, regardless of the context, shelter assistance should at all times minimize the risk of harm, eviction, exploitation and abuse, overcrowded living conditions, limited access to services and unhygienic conditions. Special attention must be given to the environment and low carbon approaches, attention to material selection through sustainable means to ensure a green approach to shelter delivery.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Technical Guidance
– Assist in developing and periodically updating a suitable shelter approach within the AoR, taking into consideration area-based approaches, age and gender, culture, climate, environmental protection and the availability of local resources, including materials, capacities and existing infrastructure.
– Participate in comprehensive sectoral needs assessments while liaising with other relevant sectors such as protection, programme, community services, WASH, administration and supply. Engage with the relevant stakeholders to ensure that the beneficiary selection process prioritises the shelter needs of the most vulnerable Persons of Concern (POC) are addressed.
– Contribute to shelter strategies and periodically review them to reflect evolving situations and ensure alignment with national and global level policies and guidelines including: Global Compact on Refugees, Sustainable Development Goals, Relevant Global Strategies and Policies.
– Oversee all construction and infrastructure projects within the AoR ensuring that works are carried out in compliance with established UNHCR and national standards/best practices for the full project cycle.
– Review, identify and monitor shelter programmes within the AoR and initiate responses to address the gaps in collaboration and coordination with key UNHCR technical staff, operational partners and authorities as required.
– When planning shelter solutions, work closely with other relevant sectors such as water and sanitation, infrastructure for reception, education and health so that implementation is synchronised and coordinated.
– Work with established clear guidance and detailed standards for coordinated shelter assessments, specific to the operational context in line with emergency standards and long-term durable shelter solutions.
– Monitor and follow up the design and construction of infrastructure and other facilities (schools, health centres, reception centres, drainage and roadworks etc) to confirm these are approved by the relevant authorities, technically sound, supplemented with accurate drawings, detailed BQs and specifications.
– Support implementing partners on sound technical shelter and settlement issues while ensuring compliance with global, national and operational strategies and guidance.
– Work with appropriate internationally accepted shelter standards, best practice and guidelines and disseminate this information among partners within the AoR to meet quality and oversight expectations.

– Support the supervisor in ensuring that UNHCR’s operation is technically sound in the field of shelter, construction and infrastructure development within the AoR to best meet the needs of POC.
– Participate in coordination and management of UNHCR’s shelter and infrastructure interventions in a timely, cost-effective, inter-sectoral manner providing adequate delivery of technical interventions and services to support operational needs. Work with the government and relevant authorities and counterparts to ensure strong coordination and partnership.
– Where activated, provide support to a close and operational leading role in the Shelter Cluster so that UNHCR’s operational footprint is aligned with the agency goals. In refugee operations, take on the role of the coordination of shelter and settlement activities in line with the Refugee Coordination Model within the AoR.
– Participate, as technical focal point for shelter/infrastructure, in coordination meetings with various stakeholders including Government counterparts to ensure UNHCR’s interests and those of the POCs are adequately reflected and disseminate information to all stakeholders in a timely, efficient manner.
– Coordinate with partners to assess, analyse and map available information on shelter options in the AoR considering relevant policies, guidelines and plans adopted by the Government.

– Support Programme in reviewing technical components of the Project Partnership Agreements that contain any construction and infrastructure projects. Provide technical inputs and advise Programme colleagues during Implementing Partner Selection of shelter sector partners.
– Actively work with Programme as a member of the Multi-Functional Team in the Operation and regularly participate in multi-sectoral activities to ensure protection and assistance needs of the population are met.
– Support Supply team on matters related to the procurement of construction, infrastructure and other sector related works and services. Draft complete sets of bid documents for all construction and infrastructure projects including technical specifications, BoQs, drawings, etc.
– Carry out technical evaluation of the received bids as well as review/inspection of the quality of shelter and infrastructure products/works during implementation and at completion.
– Work in close collaboration with all relevant stakeholders including local authorities, implementing and operational partners and affected communities on issues related to the shelter and settlement programme, while ensuring full participation of them in all work in order to achieve optimum levels of adequacy in the shelter response, for enhancement of skills development and income generating opportunities.

– Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Architecture; Civil Engineering; Structural Engineering;
Construction Management; or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
– Hands-on technical support including experience in assistance delivery in emergencies and relief operations.
– Knowledge of SPHERE standards and ability to use basic survey equipment, digital cameras, GPS receivers and computer equipment.
– Knowledge of AutoCAD and other tools forming a part of the UNHCR settlement planning toolkit
– Knowledge of UNHCR system and operating modality.
– Understanding of the humanitarian architecture.

Functional Skills
IT-Computer Literacy
CO-Drafting and Documentation
SP-CAD 3D modeling for Settlement Analysis (eg. Infraworks, Civil 3D)
SP-Shelter and Infrastructure Coordination
*SP-Autocad for Settlement Planning
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The Iraq Operation hosts some 300,110 refugees and asylum seekers, mostly from Syria (90%), with the majority residing in seven refugee camps, and the others in out of camp locations. 90.4% of all the Refugees/Asylum seekers reside in KRI.

As the displacement situation is becoming increasingly protracted and in line with the humanitarian community’s transition efforts, UNHCR’s interventions are aimed at promoting longer‐term solutions and enhancing social and economic inclusion of displaced populations in public systems and development programs. This includes the implementation of strategic infrastructure projects under UNHCR’s Area-Based Programming for Protection and Solutions (A2PS), which aim at supporting government institutions in their delivery of quality public services in areas of displacement.
The Assistant Shelter Officer based in Erbil and with national coverage, will work as part of the technical unit under the overall supervision of the Settlement Planning Officer/Head of Technical Unit. He/she has supervisory responsibility for two Shelter Associates. He/she works in coordination with colleagues from other units, in particular WASH, field, protection, community-based protection, supply and programme. In addition to supporting the monitoring of shelter activities implementation, the incumbent will also cover functions in the areas of infrastructure and construction management support for in and out of camps programs.
Given the context, the ideal candidate should have considerable experience in tendering process, conducting technical assessments, and preparing technical documents (including infrastructure design and BoQ development) and monitoring the implementation of shelter and infrastructure projects, as well as familiarity with rules and regulations of the Iraqi engineering standards. Besides, s/he will have regular contact with refugees, IDPs, host communities, NGO partners, and government counterparts and as such effective communication, interpersonal and planning skills are key to the position. In addition to strong managerial skills, the incumbent will have to demonstrate good interpersonal and communication skills, as well as the ability to manage multiple priorities and short deadlines. The candidate should have good experience in engineering software (AutoCAD, Civil 3D, etc..), be technology savvy and have considerable field exposure. The candidate should have good experience in the use of green energy solutions.

Important note:

When completing the application, candidates are required to list all of their language skills – including their mother tongue. The three broad levels are A1/A2 (“Basic User”), B1/B2 (“Independent User”), and C1/C2 (“Proficient User”). 

Required languages (expected Overall ability is at least B2 level):




Desired languages




Operational context

Occupational Safety and Health Considerations:


Nature of Position:


Living and Working Conditions:



Additional Qualifications



CO-Drafting and Documentation, IT-Computer Literacy, SP-Autocad for Settlement Planning, SP-CAD 3D modeling for Settlement Analysis (eg. Infraworks, Civil 3D), SP-Shelter and Infrastructure Coordination 


Bachelor of Arts (BA): Architecture, Bachelor of Arts (BA): Civil Engineering, Bachelor of Arts (BA): Construction Management 



Work Experience


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Political awareness, Teamwork & collaboration, Technological awareness

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Additional Information

Functional clearance is required for this position. 

Functional clearance

This position requires Functional Clearance

  • This job has expired!