B2B Manager

Job Overview



Job Summary:

Develop and Manage the B2B Sales department to achieve set target and increase market share. B2B Sales manager leads a B2B sales team by providing guidance, training and mentorship, setting B2B sales quotas and goals, creating B2B sales plans, analyzing data, assigning sales territories and building their team.

Job Duties:

  • Increase market share per region/per segment
  • Create the incentive scheme for all products sold through indirect channel
  • Set standards for Customer experience and metrics
  • Maintain existing accounts and increase revenues
  • Define the contractual agreement for the distributes and tower owners
  • Achieve the set new customer acquisition targets per segment
  • Achieve the set revenue targets per segment
  • Achieve set target for Average Price for Mbps
  • Recruit Indirect Sales dealers and tower owners to sell Large, Sme and SOHO enterprises
  • Ensure customers sold through Indirect channel customer satisfaction
  • Formulate the processes and procedures governing the sales and after sales process

People Management Duties:

  • Build and develop a strong team through implementation of recruitment and development initiatives.
  • Coach, motivate and retain staff, develop individual as well as team capabilities.
  • Select and hire employees in the function, train and evaluate employees to enhance their performance, development, and work output.
  • Manage daily entry and accuracy of information in the system, ensure automation of processes to achieve efficiency.
  • Prepare the daily, weekly, monthly and annual reports as per department guidelines Maintain the section electronic and manual archiving.
  • Guarantee high quality of internal administration, filing and traceability of all documents to ensure efficiency and effectiveness of the department.
  • Manage the utilization of staff and workflow of processes, propose initiatives for improvement.
  • Coach and Train staff on new technologies and processes, continually improving the status quo.



  • BA degree in Business Administration and/or Electric Engineering Related.
  • MBA Degree is preferable .

Years of Experience

A minimum 7 Years’ experience in ISP or Telecom with at least 3 years in commercial Management Field.


  • Excellent Command of English and Arabic- Written and Spoken.
  • Excellent computer skills and experience such as Microsoft Word, Excel, PowerPoint, and Outlook.
  • Strong interpersonal skills for interacting with different groups of stakeholders.
  • Understanding of local market dynamics.
  • Understanding of Competition and product positioning.
  • Strategic Management & Business Planning.
  • Industry Prices Structure & Market Research
  • Agreements & Commercial Correspondence.
  • Understanding of customer behaviours, trends, preferences…etc.
  • Full understanding of the product life cycle in ISP industry.
  • Competence in interpreting and assessing market research data
  • Experience in advertising development (briefing, constructive feedback, etc)
  • Deep understanding of media consumption patterns by consumers
  • Ability to develop objective assessment of emerging market situations
  • Must be willing to challenge the standard thinking with new ideas, new approaches, and new solutions.
  • Must have strong decision-making skills and the determination to see projects through to the end.
  • Demonstrated skills in leadership, management, and collaboration.
  • Must be self-directed and able to work independently.


More Information