Captain

Description:

• Oversee and coordinate restaurant operations during shifts.
• Supervise and support waitstaff to ensure smooth service.
• Assign tasks and responsibilities to waitstaff and communicate expectations clearly.
• Monitor dining room activity and ensure guests receive prompt and courteous service.
• Address customer inquiries, feedback, and concerns in a timely and professional manner.
• Assist with training and development of waitstaff, including product knowledge and service standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery.
• Handle cash transactions and reconcile receipts at the end of each shift.

Requirements:

• High school diploma or equivalent; good experience in hospitality management or related field preferred.
• Preferably speaking Kurdish, and Arabic.
• Female candidates are highly encouraged to apply.
• Proven experience as a captain or in a similar customer service role.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and composed under pressure.
• Knowledge of food and beverage preparation and service techniques.
• Flexibility to work evenings, weekends, and holidays.
• Familiarity with basic computer skills.
• Must adhere to hygiene and safety standards.