the Iraqi Institution for Development (IID)

Case manager officer

Job Expired

Job Overview

Job Description:

  • Brief Overview of the Position:

The Case Manager Officer at the Iraqi Institution for Development (IID) is a vital role responsible for overseeing and coordinating case management activities in the Ninawa region. Reporting directly to the Line Manager, the Mental Health and Psychosocial Support – Prevention of Violent Extremism (MHPSS-PVE) Spatialized Officer, the Case Manager Officer will play a key role in supporting individuals in need through effective case management strategies.

  • Key Responsibilities:

Case Management: Implement and manage comprehensive case management services for individuals, ensuring a client-centered approach and adherence to best practices including .PVE, Legal documentation and MHPSS needs, manage and follow the cases till it be closed.

Coordination: Collaborate with various stakeholders, including local authorities, community leaders, and partner organizations, coordinate with the social worker ,and the PVE and legal team to enhance the efficiency and effectiveness of case management interventions.

Assessment and Planning: Conduct thorough assessments of individual needs and develop personalized intervention plans, considering cultural sensitivities and contextual nuances.

Monitoring and Evaluation: Regularly assess the progress of case management interventions, adjusting strategies as needed, and maintaining accurate and up-to-date records.

Reporting: Prepare timely and comprehensive reports on case management activities, contributing to the organization’s overall monitoring and evaluation efforts.

Capacity Building: Provide training and support to community-based staff to strengthen their capacity in case management principles and practices.

  • Qualifications and Requirements:
  • Bachelor’s degree in social work, psychology, or a related field. Master’s degree is a plus.
  • Minimum of five years of experience in a similar role, with a proven track record of working in NGOs and implementing case management programs.
  • Expertise in Preventing Violent Extremism (PVE) and demonstrated experience in crisis or conflict settings.
  • Strong interpersonal and communication skills, with the ability to work collaboratively in a multicultural environment.
  • Knowledge of the local context in Ninawa and understanding of cultural sensitivities.
  • Proficiency in written and spoken English and Arabic.
  • Ability to adapt to dynamic situations and effectively manage stress.

More Information

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