CCCM Assistant-E

Job Overview

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide humanitarian assistance in the country and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din.



Overall purpose of the role: (1-2 sentences)

  • The CCCM Assistant will support the implementation of planned activities in IDP camps/informal settlements – focused primarily on needs identification, documentation and referrals/service requests, in addition to regular liaising with stakeholders.
  • Provide any additional support as requested by the CCCM Team Leader and DRC Anbar management/Base Manager.
  • He has experience in evaluating and identifying electrical faults and identifying risks, whether inside the shelter or the external electrical network.


Responsibilities: (in bullet points)

  • Provide support to national camp management teams in IDP camps and/or support IDP site representatives in informal settlements and returnee locations.
  • Ensure regular contact (physical or through phone calls) and collect site specific information/updates from IDP and returnee representatives.
  • Assist in identifying needs, service gaps and duplications in all targeted sites.
  • Document, track and provide timely referrals and service requests to specialist service providers.
  • Help facilitate awareness campaigns, trainings and information dissemination to IDPs populations using diverse methodologies, ensuring understanding by the IDP community
  • Attend meetings with various stakeholders, including national authorities and IDPs  as necessary or requested.
  • Provide accurate and timely information that supports the drafting of weekly situation reports and other updates.
  • Support the CCCM Officer and CCCM Team Leader in any other duties, as needed.
  • He has sufficient experience in electrical work, whether replacing faulty parts or maintaining them, and installing new internal or external electrical networks.

Overarching tasks:

  • The CCCM Assistant is a field-based position which supposes daily presence in camps/informal IDP settlements.
  • The CCCM Assistant will undertake any other tasks, within the framework of his/her position, as requested by his/her supervisor.
  • Coordinating with sector managers and activating effective communication channels to respond quickly to any malfunction and take the necessary measures to fix it.


Experience and technical competencies: (include years of experience)

  • Minimum 2 year of professional experience, ideally involved in social services or community activism.
  • Ideally, at least 1 year experience in international and/or local NGO; ideally involved in the direct implementation of field level humanitarian assistance to refugees, IDPs, or returnees.
  • Proven leadership skills and experience in creating, establishing and negotiating relationships and building alliances and networks with various stakeholders at community and local and national levels.
  • Strong understanding of humanitarian issues, especially related to displacement.
  • Have 2 years’ experience in electrical maintenance.


  • Ability to draft basic reports and situational briefings in English.
  • Competence using Microsoft Word and Excel necessary.

Preferred experience:

  • Experience in social services or community activism.
  • Commitment to humanitarian principles and values.
  • Understanding of gender, protection and human rights.
  • Extensive knowledge of Iraqi displacement.



In this position, you are expected to demonstrate DRC’s five core competencies:


Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment


Closing date for applications: 25-May-2022 


Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. Therefore, female candidates are strongly encouraged to apply.


Note: Due to the urgency of this position, applications will be reviewed on a rolling basis.


If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport


For further information about the Danish Refugee Council, please consult our website drc.ngo

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply!