Korek Telecom

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Charging System Support Supervisor

Job Overview

Summary

Configure, Operate and Support for Charging System Platforms.

Key Responsibilities
  • Provide on-site Operation and Support for Charging System nodes.
  • Develop, deploy and configure all required Business configuration on Charging System nodes.
  • Timely resolution of escalated problem & trouble tickets.
  • Perform pro-active monitoring for Charging System nodes.
  • Track and debug issues on all Charging System nodes,provide sufficient data (logs, configurations, traces) to the vendor for proper issues analysis.
  • Follow up on raised CSR on daily basis.
  • Generate daily, weekly and monthly reports for Charging System nodes’KPIs.
  • Support Business Units with all products and services configuration,inquiries,deployment and testing.
  • Lead CS projects and upgrades.
Competencies
  • Basic knowledge in SS7 and IP Protocols.
  • Ability to work independently under demanding situations.
  • Good knowledge in development tools (Shell , Java , Python , Perl …etc).
  • Strong Unix/Linux administration skills.
  • Good Database management skills (DDL & DML).
  • Excellent Communication and Time Management Skills.
  • Intelligent Network concept is a plus.
Language
  • English (required)
  • Arabic (required)
  • Kurdish (preferred)

 

  • Number of Positions: 1
  • Experience: 3-5 years of work experience in relevant field.
  • Education: Bachelor Telecommunication, IT or Software Engineering.
  • Location: Basra

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