Heartland alliacne international

Child Protection Officer

Job Overview

About You:  A driven and passionate mid-career professional looking to work alongside an inspiring, dynamic team of leading human rights workers. The candidate will have exceptional case management skills and embrace a collaborative, team approach to the work they do. This person has experience living and working in challenging operating environments and is eager to apply that experience working on innovative human rights projects that support some of the most vulnerable people in Iraq.

About Heartland Alliance International: Heartland Alliance International’s (HAI) mission is to secure the rights and well-being of marginalized people and communities. HAI envisions a world in which those whose rights have been violated are safe and empowered to actively engage in their communities and be at the forefront of social change.  In Iraq, HAI provides holistic services focusing on mental health and psychosocial support, legal aid, violence prevention, and social cohesion to diverse vulnerable populations.

The Project:  Heartland Alliance International (HAI), is implementing a project called Justice for Children and Young People: Promoting diversion, legal, psychosocial and protection of children in contact with the law in Kirkuk is a one-year project funded by UNICEF. This project seeks to ensure that children and young people benefit from a functional and child-friendly system of justice that protects them and their rights and a comprehensive community-based reintegration program that promotes safe and sustainable reintegration through comprehensive social development and economic strengthening services. Project activities will be implemented in Kirkuk governorates. The project consists of three interrelated and mutually-reinforcing objectives: (1) Juveniles in conflict with the law across the 12 police stations in Kirkuk and those detained in the Kirkuk detention center have access to comprehensive protection and legal services and have their rights protected in line with international standards during pre and post trial period; (2) Iraqi juvenile justice actors and key stakeholders have increased capacity and coordination to ensure provision of quality child friendly services and to promote the best interests of the child; (3) Promote diversion and alternatives to detention (ATD) for children in conflict with the law.

Essential Duties and Responsibilities:  The child protection officer will be based in Kirkuk – Iraq, and will work directly under the supervision of the Project Manager and will work closely with other service providers in the project, like case worker and psychologist and the lawyer, Duties will include but are not limited to the following:

  • provide PSS services to 170 juveniles in the form of the Thrive program, a trauma-informed PSS intervention, to develop the psychological and physical resiliency of juvenile detainees who are pending trial or who are sentenced and expected to be released to increase their ability to positively cope and adapt while in detention, after release.
  • Perform proper and detailed PSS needs assessment and/or case studies of target children.
  • Refer children if needed to psychologist or to other institutions for other kinds of services using the referral pathways and in collaboration with project case workers
  • Maintain records and proper documentation of children needs and interventions carried out;
  • Report progress of children and make corrective actions when necessary;
  • Mainstream protection in all activities;
  • Uphold ethical principles in all aspects of work with participants;
  • Establish and maintain a relationship with children that is professional and confidential;
  • Participate in children file reviews to ensure that children case record is complete;



  • University degree in Psychology, counseling, Social Work, or related mental health discipline;
  • Previous experience with international or local NGOs;
  • Experience in direct PSS service provision and working directly with humanitarian beneficiaries;
  • Experience providing PSS services for children.
  • Able to handle confidential and sensitive information;
  • Excellent communication skills;
  • Strong interpersonal and intercultural skills;
  • Experience with Windows platform, including Word, PowerPoint, Excel, etc.
  • Excellent negotiation and relationship management skills, with the ability to proactively problem solve and find solutions
  • Proven ability to calmly, professionally, and successfully manage multiple priorities
  • Ability to reside in Kirkuk and travel within Ninawa governorate and to the other governorate and to IKRs governorates.


  • Required –Arabic (read, write and communicate)
  • Preferred-English language.

Personal Competencies: Collaborative spirit and ability to work independently as well as in a team; commitment to knowledge sharing and teamwork; positive attitude and ability to see through challenges to find solutions; and strong interpersonal skills and an ability to clearly communicate, including complex concepts into layperson language.

Resilience: This project will address sensitive issues. Interested applicants should have a strong commitment to addressing the issues with cultural sensitivity, respect, and confidentiality.  Candidates should be flexible, have a sense of humor and patience.

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