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Job Overview

In 2003, , DRC became one of the first organisations to provide humanitarian assistance in the country. Today, DRC continues to provide humanitarian assistance to the most vulnerable displacement-affected families, including IDPs, returnees, and host communities in Basra, Baqubah, Jalawla, Gatoon, Baghdad, Muqdadiya, Balad, Aziz Balad, Samarra, Mosul, Duhok, Tel Afar, Baa’j, Sinjar, and Erbil.


Find more about DRC operations in Iraq here: Iraq | DRC Danish Refugee Council

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified [Cleaner]

Overall purpose of the role:

Taking care of DRC facilities/premises (Office and Guest House) for cleaning and maintenance to keep the building in a clean and orderly condition.


  • Sweep the floors and stairs every morning (taking care not to damage electrical equipment on the floor such as UPS, electrical wire etc.).
  • Wash the floors, stairs, and other areas of premises.
  • Clean the dust on the desks, walls, and cupboards every day (taking care not to damage office equipment on the dusted areas).
  • Clean the GH and Office sinks, toilets, and wash rooms once a day.
  • Clear and dispose of the rubbish from the GH and Office at least once a day.
  • Always keep the kitchen clean, Cups, dishes…etc. and including cleaning the inside of the fridge once per week.
  • Wash the balconies and clean the windows once per week.
  • Inform the line manager of any repairs or replacements required of maintenance equipment.
  • Inform the line manager about requesting new items/missing items in the offices and the guesthouses.
  • Clean the guest house (vacuuming, washing floors, sweeping, clean kitchen, bathroom …etc.) as requested. Complete all cleaning according to attached cleaning check list.
  • Inform the line manager for monthly requirement of the cleaning and refreshment items to be purchase. (e.g. cleaning fluid, garbage bags, soap, toilet paper, tea, coffee, sugar etc.).
  • Make tea or coffee for official meetings/occasions when expats request.
  • Any other related duty assigned by the line manager.

Experience and technical competent:

  • Relevant experience in similar position      


  • Speaking and writing Arabic language, having knowledge of understanding English is an advantage.

Education: N/A

Key stakeholders: N/A

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.


  • Contract Length: 5 Months
  • Salary Band: K
  • Start Date: 01-May-2024
  • Comprehensive health insurance for staff, spouse, and up to two children under 18.
  • Personal Accident insurance coverage in the event of work-related accidents during working hours.
  • Psychosocial support for staff and family members.
  • Learning & Development opportunities for professional growth.

Salary and conditions will be in accordance with the Danish Refugee Council’s Terms of Employment for National Staff.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: [04-May-2024]

For further information about the Danish Refugee Council, please consult our website drc.ngo.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers.

Danish Refugee Council is an equal opportunity employer and we consider all applicants regardless of race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, or marital status. We have a strong ambition to further enhance the diversity of our workforce and our goal is to achieve 50% gender balance and at least 50% representation of national staff in management roles. We acknowledge the importance of fostering a diverse and inclusive team to successfully achieve our organizational goals and positively impact the communities we serve.

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