Rotana Hotels

Colleague Accommodation Officer

Job Overview

Job Description

We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our colleagues.

As an Colleague Accommodation Officer you are responsible for the administration, security, maintenance and colleague welfare within the housing facilities and your role will include key responsibilities such as:

• Ensure that the colleague accommodation is well secured and colleagues are accommodated as per their entitlements in line with the Human Resources Policy
• Ensure that all the assets of the colleague accommodation are well maintained
• Ensure that a high level of cleanliness and hygiene is maintained at all times within the accommodation
• Employ maximum supervision towards the external cleaners, security officers and contractors within the premises
• Ensure a regular and timely submission of accommodation occupancy report and any other assigned reports by the Director of Human Resources / Human Resources Manager
• Maintain up to date records of accommodation, which clearly states occupied and vacant space in the accommodation
• Maintain up to date records of all contracts relevant to all leased apartment and ensure that all renewal documentation are conducted on a timely basis
• Assign accommodation to the new colleagues as approved and according to the designation / grade of the colleague
• Ensure that the meal periods are kept within the operating hours and the colleague outlet within the accommodation is maintained clean



Education, Qualifications & Experiences

You should have ideally a degree in the hospitality field with preferable experience in a similar role. You must have a good working knowledge of computers with excellent English communication skills.

Knowledge & Competencies

The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with officials effectively. You portray a fair leadership style and be easily approachable for your colleagues, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Customer Focus
Drive for Results

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