INTERSOS Organization

Community Volunteer – Balad

Job Expired

Job Overview

Position: Community Outreach Volunteer

Report to: Protection Officer

Duty Station: Balad

All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS charter of values, code of ethics, PSEA and Child Protection policies. The job description is mandatory for all positions within INTERSOS and shall be signed by the employee within the first week of employment.

Purpose/objective of the position:

The Community Outreach Volunteer is responsible for establishing relationships with communities in the areas of intervention based on trust and cooperation. S/he will aim at strengthening existing community resources, increasing community protection capacities and facilitating a continuous two-way communication between INTERSOS and communities.

Generic Duties:

Strengthen the quality and effectiveness of services and activities provided by INTERSOS paying particular attention to social aspects in the communities and to possible issues of exclusion;
Support the protection team in understanding the needs of different community groups and ensuring equal and meaningful access to services and activities;
Organize and facilitate participatory and community-based protection activities such as community risk mapping, community-led campaigns, community action plans and peer-to-peer support groups;
Conduct regular focus group discussions (FGDs) to better understand community perspectives and assist in the development of a community-driven agenda proposing new activities and services;
Conduct community-based awareness sessions and campaigns to inform community members on various topics related to identified knowledge gaps and concerns;
Assess the capacity and potential of the community to establish a community-based protection support system in order to identify and timely address potential protection risks;
Actively identify, document and refer individuals with specific needs and/or protection concerns;
Conduct visits to vulnerable individuals with limited mobility, assess their needs and report accordingly to the Case Manager;
Provide orientation on available services and how to access them as well as on-going activities at the community centre;
Support Protection Monitors in facilitating, collecting and reporting information regarding the overall protection situation and critical individual cases through observation and communication with communities;
Write regular reports on the overall protection situation in the communities based on data and information collected;
Liaise with local stakeholders, government bodies, specialized agencies and service providers in order to strengthen synergies amongst each other;
Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality and accountability and need-to-know principles

One year of relevant work experience;
Strong knowledge of psycho-social programming in the humanitarian context.
Computer literacy (Word, Excel)
Confidentiality, respect and non-discriminatory attitude
Good interpersonal and communication skills
Good facilitation skills
Ability to show empathy
Ability to work under pressure
Fluency in Arabic (written and spoken)

More Information

  • This job has expired!
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