INTERSOS Organization

Community Volunteer – Erbil

Job Expired

Job Overview

Purpose/objective of the position:
The Community Outreach Volunteer is responsible for establishing relationships with communities in the areas of intervention based on trust and cooperation. S/he will aim at strengthening existing community resources, increasing community protection capacities and facilitating a continuous two-way communication between INTERSOS and communities.

Generic Duties:
• Strengthen the quality and effectiveness of services and activities provided by INTERSOS paying particular attention to social aspects in the communities and to possible issues of exclusion;
• Support the legal team in understanding the needs of different community groups and ensuring equal and meaningful access to services and activities;
• Organize and facilitate participatory and community-based protection activities such as community risk mapping, community-led campaigns, community action plans and peer-to-peer support groups;
• Conduct regular focus group discussions (FGDs) to better understand community perspectives and assist in the development of a community-driven agenda proposing new activities and services;
• Support the legal team in conducting community-based awareness sessions and campaigns to inform community members on various topics related to identified knowledge gaps and concerns;
• Assess the capacity and potential of the community to establish a community-based protection support system in order to identify and timely address potential protection risks;
• Actively identify, document and refer individuals with legal needs and/or protection concerns;
• Conduct visits to vulnerable individuals with limited mobility, assess their needs and report accordingly to the legal team;
• Provide orientation on available services and how to access them as well as on-going activities at the community centre;
• Write regular reports on the overall protection situation in the communities based on data and information collected;
• Liaise with local stakeholders, government bodies, specialized agencies and service providers in order to strengthen synergies amongst each other;
• Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality and accountability and need-to-know principles.

Person Specification:
Education and professional experience:
• One year of relevant work experience;

Competencies: (Knowledge, Skills & Abilities)
• Computer literacy (Word, Excel)
• Confidentiality, respect and non-discriminatory attitude
• Good interpersonal and communication skills
• Good facilitation skills
• Ability to show empathy
• Ability to work under pressure
• Fluency in Arabic and Kurdish (written and spoken)

More Information

  • This job has expired!

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