Malia Group

Customer Consultant

Job Expired

Job Overview

Responsible for achieving sales and distribution targets within an assigned territory, by effectively promoting, selling and ensuring proper visibility of the company brands

Perform duties in accordance with Malia Group Policies and Procedures

Conduct assigned daily field visits (as per set route cycle) across area & channels while implementing 100% of the steps of the call

Develop and maintain a strong distribution network to ensure the availability of the company’s products and achieve set targets

Suggest & justify to Sales Supervisor the needed monthly call cycles revisions according to clients performance & potential

Ensure accurate client classification & request from managers the reclassification of clients as per approved policy

Have a good understanding of competitor’s products to counter client arguments

Treat customer requests & complaints promptly

Take proper measures in case client has slow moving items in stocks (promolady, offers..)

Maximize customers in all covered areas

Ensure optimized brands visibility (secondary displays, planogram, POSM, window branding…) in coordination with marketing/sales teams and/or merchandisers

Have a full understanding of merchandising guidelines & ensure their implementation & maintenance directly or through the merchandiser

Ensure with managers that merchandisers are covering weighted accounts & meeting set business goals

Negotiate at no or justified minimal cost the enlargement of shelf share

Take before & after picture & submit them to concerned

Ensure proper maintenance of brand POSM

Ensure proper credit collection; Ensure collection rates are on target and follow-up on low collectors

Submit requested reports to the SM/SP (conduct regular market visits, check competition, sales vs target, coverage/distribution..)

Abide by the set departmental procedures to maximize productivity and control the business

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More Information

  • This job has expired!
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