Customer Service Representative

Taxi Naqel is looking to hire a Customer Service Representative to join our team. If you possess strong communication skills and are looking for an opportunity to work in a dynamic environment, we invite you to apply.
Job Title: Customer Service Representative
Location: [Baghdad, Abu Nu’as]
Job Type: [Full-time , 6 days/week]

Key Responsibilities:

• Respond to customer inquiries via phone, email, or social media platforms.
• Resolve customer issues and complaints effectively.
• Provide accurate information regarding products and services.
• Follow up on customer cases to ensure complete satisfaction.
• Document all customer interactions in the system.
• Collaborate with other departments to ensure excellent service.

Qualifications and Requirements:
• High school diploma or equivalent qualification (higher education preferred).
• Previous experience in customer service (preferred).
• Strong communication skills (both oral and written).
• Ability to handle difficult situations with patience and professionalism.
• Proficient in using computer programs (Microsoft Office, CRM systems).
• Fluency in [Arabic/English, or both].
Benefits:
• 600,000 IQD
• Training and career growth opportunities.
• Supportive and motivating work environment.
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How to Apply: Please send your resume along with a cover letter to [[email protected]] . write the position in the subject .