Farage Printing Industries

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Customer Site Engineer

Job Overview

Farage Printing Industries is looking for a Customer Site Engineer:

  • Work time: 08:30 am to 05:00 pm

Requirements:

  • Perform a full range of maintenance on assigned products (Printers); including technical diagnostics, software loads, installation, and removal.
  • Educate and train customers on replenishment of paper and toner, basic troubleshooting skills, and easy fixes.
  • Assist other Engineers as required with; call support, knowledge sharing & problem resolution.
  • Communicate to Technical Manager customer feedback.
  • Stay up-to-date on the latest technology.
  • monthly (preventive) maintenance on equipment and make recommendations regarding upgrades, service, or repairs.
  • Provide technical support for the service engineers of reseller and distributor by call, email, remote access.
  • Ensure all issues are properly logged.

Qualifications

  • National.
  • Very good interpersonal and communication skills in English and Arabic language.
  • Education: Bachelor’s Degree in Electronics/Computer Engineering or IT is preferable.
  • Experience: Fresh Graduate

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