Job Overview
Location: Basra Iraq (Al-Sayyab Teaching Hospital)
Employer: Policlinico San Donato – Najaf Branch
Employment Type: Full-Time
Reports To: Administrative Supervisor
Job Summary
On behalf of Policlinico San Donato, Talents Nexus is seeking an organized and customer-oriented Desk Assistant for its Iraq branch at Al-Sayyab Teaching Hospital. Policlinico San Donato is a leader in international healthcare, offering cutting-edge medical services and patient-focused care. In this pivotal role, you will be the first point of contact for patients, visitors, and staff, ensuring smooth front-desk operations while upholding the highest standards of service.
Key Responsibilities
- Greet and assist patients, visitors, and staff with professionalism and courtesy.
- Manage inquiries via phone, email, and in-person, directing individuals to appropriate departments.
- Assist with patient check-ins and provide guidance on hospital procedures and schedules.
- Handle administrative tasks such as maintaining records, managing appointments, and data entry.
- Ensure confidentiality and compliance with hospital policies in managing patient information.
- Serve as a liaison between hospital staff, patients, and external visitors to facilitate effective communication.
- Maintain a secure and organized front desk area, monitoring visitor access and adherence to safety protocols.
- Support the coordination of hospital meetings, events, and conferences.
Qualifications
- High school diploma or equivalent; training in administration or customer service is a plus.
- Proven experience in front-desk, customer service, or administrative roles, preferably in healthcare.
- Fluency in English and Arabic (written and spoken) is mandatory.
- Proficiency in office software and hospital management systems.
- Strong interpersonal and communication skills.
- Exceptional organizational abilities and attention to detail.
What We Offer
- Competitive salary and comprehensive benefits.
- Professional development and training opportunities.
- Access to health and wellness programs.
- A collaborative and supportive work environment.
Application Process
To apply, send your CV and a cover letter highlighting your qualifications and experience to [email protected]. Please include “Desk Assistant Application – [Your Name]” in the subject line.
Policlinico San Donato is committed to diversity and equal opportunity in its workforce.
