Diagnostic Master Technician

Overall Objective of the Job

The Technician is responsible for carrying out quick repairs and simple mechanical, bodywork, electrical repairs, or painting on a timely basis to a quality standard.

Tasks and Responsibilities

• Performs accurate and timely maintenance and repairs according to the standards stated in the manufacturers’ manuals, checks lists and normal working practices.
• Completes all tasks within the time required and reports to the direct supervisor if it is likely to exceed the time limit.
• Ensures that safety regulations are well maintained and reports any unsafe situation in writing to the direct supervisor immediately upon detection.
• Keeps all tools and equipment of the workshop in a good condition and ensures they are well maintained at all times and returns them to the appropriate location when a relevant task is completed.
• Keeps the workshop clean and tidy at all times.
• Reports to the direct supervisor to clock off existing Job Card and requests new Job Card (except at end of shift) as soon as work required has been completed.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Identifies mechanical problems of cars manually or by means of computerized diagnostic tools.
• Informs clients on work performed, overall condition of vehicle and future repair requirements.
• Carries out fault diagnosis to support and speed up vehicle servicing.
• Discusses relevant matters with customers as required and provides lucid explanations.
• Ensures vehicles are returned to customers after service in a neat and clean condition.

Job Requirements

Vocational Certificate (Second Grade).

Minimum 1 year in the same field