Rotana Hotels

Director of Sales

Job Overview

Job Description

  • Work with the Area/Outbound Sales Offices and the General Manager to ensure understanding of sales strategy and effective implementation of this strategy for the Hotel
  • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
  • Work with Executive team to create and implement a sales plan addressing revenue, customers needs and the market
  • Analyze market information by using sales systems and implement strategy to achieve property’s financial room and catering goals
  • Assist Revenue Management with completing accurate six period projections
  • Review sales and catering guest satisfaction results to identify areas of improvement
  • Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information.
  • Compile and/or direct the preparation of Actively participate and complete the preparation of the annual Sales & Marketing plans, quarterly updates and the annual Budget
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
  • Develop and manage relationships with key stakeholders, both internal and external
  • Works collaboratively with off-property sales channels (e.g., OSO, ASO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicate.
  • Attend customer events, trade shows and sales missions to maintain, build or develop key relationships with OSO/ASO Managers and customer

 

Skills

You should be holding a bachelor degree in sales & marketing with previous relevant work experiences. You must be a computer literate with effective and outstanding communication skills, both verbal and written.

The ideal candidate will be dynamic and a ‘finisher’ with an eye for detail and the ability to drive through solutions. You are having a strong commercial orientation with broad business understanding and skills, equipped with a sharp intellect in order to focus on key issues with an attention to details and accuracy of information.

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