Education Officer

Job Overview

Job Description

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships.

1.     Role and responsibilities

The purpose of the officer position is to oversee the day to day implementation of the education project. Education officers will oversee all operations, supervise education assistants, and support project planning.

Generic responsibilities

1.      Adhere to NRC policies, tools, handbooks, and guidelines.

2.      Strict adherence to the NRC Code of Conduct.

3.      Implement the education project according to the plan of action.

4.      Prepare and develop status reports as required by management.

5.      Ensure proper filing of documents.

6.      Promote and share ideas for technical improvement.

7.      Ensure capacity building of project staff and transfer key skills.

8.      Liaise and collaborate with relevant local authorities and other key stakeholders.

9.      Make decisions on the ground with limited or remote supervision.

Specific responsibilities

1.      Implement education activities under the direction of the Education Project Coordinator.

2.      Supervise Education Assistants and provide support to them in line with program objectives.

3.      Develop and maintain effective filing systems, both electronic and paper

4.      Oversee education needs assessments at the school level.

5.      Update and maintain effective work plans and log frames.

6.      Organize, support, and facilitate teacher training, education personnel training, and training of trainers (ToT) training on subjects including pedagogy, teacher wellbeing, curriculum, child protection, software apps, and psycho-social support.

7.      Support the development and contextualization of training packages.

  1. Document technical issues and questions, and channel to the Education PC/PM.

9.      Participate in assessments (design, data collection, data analysis).

10.   Ensure ongoing monitoring, tracking, and reporting of education projects.

11.   Monitor spending and purchase requests as assigned by PM/PC and ensure proper follow up with logistics and field teams.

12.   Regularly travel to the field to support and monitor education, PSS, recreation, and training activities.

13.   Oversee procurement and distributions of training materials, provide formal input on school needs.

  1. Maintain positive work relations with teachers, headmasters, and DoE representatives.
  2. Any other task relevant to the position as requested by the line manager.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

·        Education Project Manager and Education Coordinator.

·        Other education staff supporting an integrated approach.

·        Teachers, community members, education stakeholders.

·        Logistics staff supporting programs.

·        Other core competency staff operating at field level at project sites.

Scale and scope of the position


Supervision of Education Assistants; indirect supervision of field staff.


Key external stakeholders the post has relationships with include the Directorate of Education Anbar, INGOs, local NGOs, school administration, teachers, parents, and community members


Responsible for tracking procurements against given budget


Responsible for weekly and monthly reports and indicator tracking on multiple platforms; assistance with donor reports, annual reports, and log frame updates required.

Legal or compliance:

Responsible for reporting any Code of Conduct violation or Child Safeguarding concerns to the line manager immediately.

2.     Competencies

A.     Professional competencies

These are skills, knowledge, and experience that are important for effective performance.

Generic professional competencies:

•       Experience working in a humanitarian/recovery context

•       Previous experience working in complex and volatile contexts; ability to remain calm and professional intense situations

•       Documented results related to previous responsibilities

•       Knowledge of English and Arabic.

•       Solid computer skills, including MS Word, Outlook, and Excel

•       Proven ability to multi-task and meet deadlines

•       Ability to work diligently both independently and in a team setting

•       Previous experience supervising teams

•       ICT experiences in software.

Specific skills, knowledge, and experience:

  • Understanding of the education circumstances needs and challenges conflict-affected children and teachers.
  • Understanding of the role of education in meeting the needs of conflict-affected children.
  • Significant experience leading or facilitating structured training sessions.
  • Knowledge of Child Protection/Child Safeguarding and/or psychosocial support.

•       Knowledge of teacher training curricula, modules, methodologies, and structures.

•       Demonstrated experience working with children and educators; DoE-level experience a plus.

•       Experience training or building the capacity of others.

•       Candidates with a university and/or advanced degree preferred; significant experience in the field of education, PSS, or child protection considered in lieu.


B.     Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

  • Handling insecure environments.
  • Planning and delivering results.
  • Empowering and building trust.
  • Communicating with impact and respect (especially when dealing with affected communities).
  • Ability to work with high-level government officials.

3.      Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:


  • The Job Description.
  • The Work and Development Plan.
  • The Mid-term/End-of-trial Period Performance Review Template.
  • The End-term Performance Review Template.
  • The NRC Competency Framework.

Other information:

Contract Duration: 9 months

Duty Station: Ramadi- Iraq

Health Insurance is provided

Salary: G5/S1, According to NRC’s Iraq salary scale and terms and conditions.

Female candidates are strongly encouraged to apply
NRC is an equal opportunity employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.

For more information please read the Job Description 

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

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