Korek Telecom

Head of BIA

Job Overview


The primary responsibility of the Head of Business Intelligence & Advisory is to lead teams to deliver BI & Analytic solutions and services that enables Korek to evolve into a fast paced analytic-driven organization, while ultimately leading to higher growth across core KPIs (Revenue and subscribers) through purposeful use of data analytics.

Key Responsibilities
  • Lead his/her teams by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business’s key stakeholders, including internal cross function heads.
  • Deliver and support long-term strategic goals & vision for BI platform and Data Stack in conjunction with data users, internal customers and other stakeholders.
  • Based on data findings and trends, make recommendations for improvements, standardization, consolidation of reports to common layouts for supportability/usability, and determine ways to optimize information generation and distribution.
  • Manage resource allocation according to priorities.
  • Attend and provide input for CAPEX and budget.
  • Oversee the definition and documentation of all system requirements associated with new application projects.
  • Report, analyze and own Core Marketing / Commercial KPIs on an ongoing basis – Subscribers, Revenue, Recharge, Minutes of Usage, and ARPU etc.
  • Interpret financial significance of Operational & Commercial KPIs.
  • Lead in the Analysis of Customer Base Movement, Churn Management, Quality of Sales, Offer and service Analytics, Geo Cluster Performance.
  • Perform trending and critical analysis to highlight issues and draw possible conclusions as to their causes.
  • Liaise with the data warehouse and application owners to reconcile data sources in order to ensure integrity of reports.
  • Analyze user’s reporting requirements and develop report layouts in conjunction with IT to populate with data.
  • Identify and initiate changes in reports to keep pace with an ever changing environment while maintaining deadlines.
  • Work with Business Risk in alerting Revenue Assurance of possible fraud or revenue leakage.
  • Other duties assigned.
  • Expertise in Business Intelligence, Data Science, KPI Reporting and Analytics within the telecommunication industry.
  • Minimum 5-7 years’ experience with technical areas including reporting software the BI layer, DWH, Analytical Tools, Modelling Software.
  • Excellent knowledge of reporting and visualization tools MS Excel, Pivot Tables, V- Look up, MS Power BI, PowerPoint.
  • Working technical experience with relational database servers, including Oracle.
  • Strong familiarity with data preparation, processing, classification, and forecasting.
  • Proven analytical and problem-solving abilities.
  • Specific qualifications in Data Science Management will be an added advantage.
  • English (required)
  • Arabic (preferred)
  • Kurdish (preferred)


  • Number of Positions: 1
  • Experience: 5-10 years of work experience in relevant field.
  • Education: Bachelor or Master in Computer Science, Business, or Mathematics.
  • Location: Erbil

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