Job Overview

iMMAP Inc. is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP Inc.’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.

iMMAP Inc. is in Iraq since 2003. It currently relies on a national team of approximately 70, spread across 13 governorates and 3 offices: Erbil, Baghdad and Basra. Since the beginning of its operations in Iraq, iMMAP Inc. has built a solid acceptance from local authorities and population. Thanks to this trust, iMMAP Inc. has been able to implement its activities throughout the country, in both the Iraqi Kurdistan and Federal Iraq areas.

Scope of Work
The Office Housekeeper is responsible for the cleanliness and tidiness of IMMAP’s buildings and offices, including the guesthouse. This role is critical in maintaining the highest standards of housekeeping and cleaning, ensuring efficient service to both departments and program staff.


• Clean designated office areas, including dusting, sweeping, vacuuming, mopping, restroom cleaning, emptying of litter bins.
• Operate cleaning machinery in cleaning soft and hard surfaces, such as vacuum cleaners and polishers.
• Perform routine office inspections and report deficiencies or repair needs to supervisor.
• Provide hospitality service for office visitors.
• Make sure that all hygiene and safety regulations are followed and adhered to.
• Complete additional tasks assigned by the direct supervisor.
• Prepare hot water daily for tea.
• Assist with various manual labor tasks, such as rearranging office furniture and equipment when required.
• Responsible of guest house cleaning, mattress and bedsheets changing, Laundry, and kitchen cleaning.

• Where appropriate, represent the iMMAP project team within partners, and participate in local community activities.
• Maintain effective and positive internal contacts with iMMAP officers and staff, and external contacts with national and local government officials, international non-governmental organizations (NGOs), donor agency officials, vendors, media, and the general public.
• Follow iMMAP’s branding regulations required for marking, or branding, of all iMMAP products and correspondence.

• Follow security protocols as laid down by the iMMAP Country Security Advisor.

Accountability to Beneficiaries
• iMMAP team members are expected to support all efforts toward accountability, specifically to beneficiaries of iMMAP programs, and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of field projects.

• Proven working experience as a cleaner.
• Flexible and adaptable to any situation.
• Willingness to work under tight deadlines.
• Physically fit and able to cope with demands of unusual working hours and difficult environments and situations
• Committed, honest and eager to learn.
• Physically fit and able to cope with demands usual working hours and difficult environment and situation

Guiding Principle
Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.
iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.
iMMAP is an Equal Opportunity Employer regardless of background.


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