Human Resources Officer (Female Only)

Summary of Position:

The Human Resource Officer (HRO) is responsible for the planning and oversight of Wchan personnel. This includes recruitment process, developing and maintaining personnel files; and staff performance mechanisms.

Details of the duties and responsibilities:

• Develop and oversee processes of recruitment of new staff, including orientation to the organization’s principles and values.
• Prepare contracts for all staff and maintain all documentation related to the staff up-to-date at all the time.
• Keep quality records of contracts, hires, promotions, attendance, timesheet, leave, grievances, performance reviews, and terminations.
• Assist the Director with the personnel plan for the organization and the projects.
• Support the Director in preparing staff job descriptions and updating them.
• Work closely with the Director and recruitment teams in shortlisting of the potential candidates and preparing interview questions and participate in the interview process, when necessary.
• Ensure reference checks are carried out before offering job.
• Work with the Director and Board of Director and other senior staff to develop and update the organization personnel policies and procedures including review of salary and benefits policies.
• Ensure adequate systems for performance management are put in place and administered as part of the organizational development, including providing advice to directors, supervisors and monitoring staff.
• Assists in organizational training and development efforts for the staff.
• Support directors, supervisors and staff in conflict management and the resolution of employee relations issues.
• Respond to staff inquiries regarding policies, procedures, and terms of employment.
• In consultation with the Administrator develop and implement safety and risk management policies.
• In consultation with the Administrator, design and deliver staff celebrations, social gatherings and recognitions.
• Prepares Payroll and other adjustment to the payroll and share with the Finance team.
• Performs other related duties as required and assigned by the Director.

• Qualifications:
  • Minimum university degree, particularly graduate degree in Social Sciences, Administration and Management, or related fields.
  • Three years of professional experience in human resources and organizational development works, particularly with NGOs or UN agencies.
  • Knowledge of labor laws of Federal and Kurdistan Regional Governments.
  • Fluency in written and spoken Kurdish, Arabic and English languages.
  • Experience in developing and implementing complaints and feedback systems.
  • Excellent organisational skills and ability to handle multiple tasks in a changing environment.
  • Computer and internet literacy (Word, Excel, Email, Google Calendar, Skype, etc.).
  • Excellent communication and interpersonal skills.
  • Ability to work effectively with various personalities and cultures.