ICLA Coordinator Iraq Ramadi – (Internal Candidates Only)

Job Overview

Job Description

The purpose of the ICLA Coordinator position is to implement the delegated ICLA project portfolio


Generic responsibilities

  1. Line management of ICLA Officers, including Information & Counselling Officers, Legal Assistance Officers and/or HLP Officers
  2. Adherence to NRC policies, guidance and procedures
  3. Contribute to ICLA strategy development, project proposals and provide input on needs and gaps
  4. Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation) as delegated by ICLA PM in line with proposals, strategies and donor requirements, and ensure high technical quality of implementation
  5. Provide regular progress reports to ICLA PM (or to Area Manager and/or ICLA Specialist if there is no ICLA PM)
  6. Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
  7. Promote and share ideas for improvement and necessary changes in the activities
  8. Ensure capacity building of project staff and transfer key skills
  9. Liaise and collaborate with relevant local authorities and other key stakeholders
  10. Promote the rights of displaced persons in line with the advocacy strategy


Specific responsibilities

  1. In consultation with the ICLA PM, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders
  2. Ensure compliance by the ICLA Officers with ICLA policies, and implementation of ICLA case management and M&E tools;
  3. Implement HR related processes (recruitment, orientation, training, performance appraisal) with respect to the ICLA Officers
  4. Ensure compliance by the ICLA Officers with NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and amicably resolve any challenges that arise between the ICLA Officers and NRC’s support departments;
  5. Regularly attend relevant Protection Cluster/Sector meetings in area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing Registration/Civil Documentation (RCD) or Housing, Land & Property (HLP) challenges, and contribute to the provision of effective and timely humanitarian assistance to displaced persons
  6. Foster productive relationships between ICLA and local authorities / humanitarian partners
  7. Promote synergies between ICLA and other departments within NRC
  8. Any other task relevant to the position as requested by the line manager

Contract Duration: 6 months
Duty Station: Ramadi – Iraq
Health Insurance is provided
Salary: G7/S1, According to NRC’s Iraq salary scale and terms and conditions.
Female candidates are strongly encouraged to apply
NRC is an equal opportunity employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
For more information please read the Job Description


Generic professional competencies:

  •  previous experience from working in a humanitarian/recovery context
  • Documented results related to the position’s responsibilities
  • Strong communication, interpersonal, analytical and negotiation skills;
  • Strong organizational and team building skills
  • Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
  • Knowledge about own leadership skills/profile
  • Ability to work independently whenever required


Context/ Specific skills, knowledge and experience:

  • A University degree in law is preferred; alternatively, a degree in social science, political science or related subject will be considered
  • Experience from working in a Protection or legal assistance implementation position in a humanitarian/recovery context, including the delivery of technical capacity building trainings
  • At least three years’ experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures
  • Significant experience in monitoring, evaluation and reporting on project activities
  • Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
  • Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook;
  • Fluency in written and spoken English, and Arabic or Kurdish.

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 

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