Indoor Sales Advisor

We are hiring an Indoor Sales Advisor for our branch in Erbil.

Work Schedule: (Saturday to Thursday)

About Us:

Introduced in 1934 in Iraq, Vana stands as a testament to over 90 years of relentless dedication and unwavering commitment. It has firmly established itself as a pinnacle of excellence within the furniture industry.

Position Overview:

As an Indoor Sales Advisor, you will be at the forefront of our customer engagement strategy, responsible for guiding clients through their office furniture purchasing journey. Your primary objective will be to provide exceptional service and support to customers, ensuring their needs are understood and met with the right products.

Responsibilities:

• Build and maintain strong relationships with customers in the showroom by providing assistance.
• Address any inquiries, concerns, or issues promptly and effectively to ensure customer satisfaction.
• Source new sales opportunities through inbound lead follow-up.
• Advising customers on suitable product selection based on their needs and specifications.
• Present products in an appealing and informative manner.
• Ensure that product displays are well-maintained, organized, and visually attractive to enhance the shopping experience.
• Process customer orders accurately and efficiently, including entering sales transactions into the point-of-sale system, arranging delivery or pickup logistics, and coordinating any special requests or customization options.
• Stay updated on industry trends, product developments, and sales techniques through training sessions, workshops, and self-study.

Requirements:

• University degree in business administration or a related field.
• Previous experience in sales, preferably in furniture or related industries.
• Proficient in Kurdish and Arabic, with Intermediate level in English.
• Strong communication and interpersonal skills.
• Strong listening and presentation skills
• Ability to work independently and as part of a team.
• Proven track record of meeting sales targets.