Information Management Officer Iraq Erbil – National Position( Re-Advertisement)

Job Overview


Specific responsibilities

  • Information Management Systems and Storage
  1. Support on, and ensure data quality control on the NRC Global Outcome and Output Reporting System ( GORS)
  2. Create regular dashboards on project progress and achievements using Power BI
  3. Support the process of developing internal databases for managing project and beneficiary data and handling database specific tasks such as creating queries, procedures, and functions to support application development.
  4. Support mobile data collection designs, and utilization and minimize data collection, data entry and reporting efforts through introducing digital processes/automatisation.
  5. Create geographical maps to analyse and visualize project implementation across areas and sites.


  • Reporting and data collection
  1. Compile and consolidate all sector projects and indicators into our Global Output and Outcome Reporting System (GORS) and conduct regular data quality checks and ensure the reliability and cleanliness of the data.
  2. Contribute to internal learning to help improve NRC processes and project delivery through provision of specific technical analysis, lessons learnt and reports.


  • Capacity building and programme support
  1. Assist the project and field M&E staff with tools loaded onto IT platforms and support their use and Supervise and train teams in relation to IM systems implementation.
  2. Assist in the preparation of reports with the extraction of data from IM platforms and lessons learned.
  3. Support the development of troubleshooting guides and guidelines for NRC Iraq staff for common IM related issues/complaints.



    1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

  • University degree in relevant university field (Information Systems Management, business administration, computer science or similar) is required.
  • At least 2-3 years’ experience working in an International NGO setting.
  • Demonstrated experience in designing, developing, implementing, maintaining and administering databases and/or information management systems is required.
  • Experience with information management techniques and establishing information management systems, and ability to work with and design range of sampling techniques, using qualitative and quantitative data collection and analysis.

Context related skills, knowledge and experience:

  • Good knowledge in local language
  • Familiarity with Iraqi context
  • Good experience with data interpretation
  • Full proficiency in spoken and written English and Arabic is essential, Kurdish is an asset.
  • Analytic and computer skills, including advanced MS Office (Word, Excel, Outlook, PowerPoint, Access), Power BI are required.
  • Experience with SQL and coding would be an advantage.
  • At least two years of relevant experience working in designing information management systems or database management.
  • Demonstrated experience in staff capacity building on IM usage.
  • Mapping experience is required (GIS).


Contract Duration: 1 year
Duty Station: Erbil- Iraq
Health Insurance is provided
Salary: G5/S1, According to NRC’s Iraq salary scale and terms and conditions.
Female candidates are strongly encouraged to apply
NRC is an equal opportunity employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
For more information please read the CO IM Officer JD-2022



The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.


More Information