Insurance Specialist

Key Responsibilities:

1. Program Management:
   • Assist in the nationwide launch and rollout of Toyota Iraq Tamin insurance across all Toyota dealerships.
   • Ensure consistent implementation of insurance policies and procedures at each dealership.
2. Stakeholder Communication:
   • Serve as the primary point of contact between Toyota Iraq and partner insurance companies.
   • Coordinate with insurance providers to negotiate terms, commission structures, and operational processes.
   • Regularly update stakeholders on program performance, key developments, and opportunities.
3. Sales Oversight:
   • Monitor the performance of insurance representatives across dealerships.
   • Analyze sales data to identify trends, challenges, and areas for improvement.
   • Develop strategies to increase insurance penetration and customer adoption.
4. Training and Support:
   • Conduct training sessions for dealership staff to enhance product knowledge and sales skills.
   • Provide ongoing support to insurance representatives to address queries and challenges.
5. Market and Customer Insights:
   • Gather feedback from customers and dealers to improve the insurance product offering.
   • Stay updated on industry trends, regulations, and competitor activities.
6. Reporting and Analysis:
   • Prepare regular reports on sales performance, market share, and profitability.
   • Monitor the progress of KPIs, including sales targets and customer satisfaction levels.
7. Operational Coordination:
   • Ensure timely issuance and delivery of insurance policies.
   • Oversee claim handling processes to maintain customer satisfaction and trust.
   • Collaborate with dealerships to ensure smooth integration of the insurance offering.
8. Compliance and Quality Assurance:
   • Ensure compliance with local regulations and Toyota’s internal policies.
   • Conduct audits to verify accuracy and adherence to processes.

Qualifications:

• Education: Bachelor’s degree in business administration, Insurance, or a related field.
• Experience:
  • 3+ years of experience in the insurance industry, preferably in motor insurance.
  • Previous experience in sales or dealership operations is a plus.
• Skills:
  • Strong negotiation and communication skills.
  • Excellent analytical and problem-solving abilities.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Familiarity with CRM software or dealership management systems.