Job Overview
Job description
Duties:
Based in our office in Iraq, you will be responsible for:
- Complete relationship management and performance of the Top Iraqi Sellers
- Develop a solid and trusting relationship between the sellers and the company
- Acquire a thorough understanding of key sellers needs and requirements, and resolve their issues and complaints
- Train and assist sellers to grow on ZoodMall platform, by adding more products and promotions
- Manage communications between key sellers and internal teams, i.e. Sales, Creative, Catalog, Logistics, Marketing and other departments, to ensure the materials’ highest quality are being produced for the top sellers
- Plan and Manage promotions with sellers and marketing team
- Understand seasonality, new launches, Category dynamics and keep up to date on market trends
- Follow Sellers’ performance metrics and exceed your targets for selection, pricing, seller/brand acquisition
- Set Strategic planning to improve sellers’ results
- Monitor competitors, market conditions and prepare our sellers to outperform
- Negotiate contracts with the sellers and establishing a timeline of performance
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Job requirements
Requirements:
- Proven working experience – minimum 4 years – as Key Account Manager
- Proven working experience – minimum 4 years – in B2B account management in ecommerce, communication, computer and consumer electronics.
- Proven experience in sales and providing solutions based on sellers’ needs
- Analytical and data driven with good knowledge of MS excel.
- MBA from a reputed institute is a plus
- Fluent in Arabic and English languages
- Proficient knowledge in e-commerce industry
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Ability in problem-solving and negotiation
- Hands-on experience with marketplace product listings is a plus
We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important sellers. If you have; eagerness, initiative, commitment, ability to learn new methods and to deliver on time, apply to this vacancy!
