Médecins du Monde

Liaison Assistant

Job Expired

Job Overview


MdM has been working in Iraq since the 1990s. During its first mission in the country, MdM was providing general and specialized medical services (surgery, training programs for traditional birth attendants). Since then MdM had several programs which included paediatric surgery, contributing to the renewal of techniques and knowledge of surgical, medical and paramedical staff in 1997, emergency medical activities in 2002, building local capacity on basic emergency healthcare services at community level in 2006. From 2009 to 2011, MdM supported an Iraqi NGO in the implementation of a program aimed at improving the skills of midwives and traditional birth attendants in accordance with recognized international standards.

In 2014, with the arrival of ISIL, MdM started to provide immediate healthcare support through curative and preventive care including MHPSS services to IDPs and host communities in the Kurdistan Region of Iraq (KR-I). Later, MdM expanded its support to the most vulnerable IDPs and host communities outside of the KR-I region, in Kirkuk Governorate in July 2015, and in Ninewa Governorate in April 2016. Since 2018, MdM has developed a program where activities are gradually handed over to the MoH.

The current program focuses on supporting the local health authorities in providing quality PHC services (including MHPSS and GBV response) and continue to strengthen the capacities of local public health authorities in Dohuk, Kirkuk and Ninewa governorates, to provide quality care and respond to  health needs of IDPs, returnees and vulnerable host communities.

This includes:

  • A combination of direct and complementary services, especially related to general health, Sexual and Reproductive Health (SRH), while contributing to the health system strengthening through capacity building at the DOH level
  • Mental health and psychosocial support (MHPSS),
  • Gender-based violence (GBV) integrated within the PHCC general health services, SRH, and MHPSS services
  • As a cross-cutting approach, MdM is planning to develop a community health-based (CHB) approach to ensure community participation while empowering individuals.

Main responsibilities 

Under the supervision of the Security and Access Manager, the Liaison Assistant Erbil will be responsible to follow up with mission access matters in importing drugs shipments to the Kurdistan region and finish the KMCA process, updating monthly access letters from KRG and coordinate with Baghdad Liaison Officer in updating Iraqi Access letters.  S/he will be also responsible for obtaining approvals to distribute drugs shipments from Kurdistan Region to the field bases in Ninewa and Kirkuk. S/he will be in charge of all liaison matters with government and security forces in Erbil.  As the back up for Security and Access Manager, s/he will be in charge of managing security documents, context analysis, movement security tracking, security recommendations and incident management.  The Liaison Assistant will be responsible for supporting Security and Access Manager in updating safety and security documentations and safety measures (i.e. hibernation boxes, fire extinguishers) and making sure they are available in all MdM Office and GHs premises in Erbil.


Working relations 

The Liaison Assistant Erbil reports directly to Security and Access Manager Iraq


S/he manages a team of N/A to N/A staff.

S/he manages directly:  N/A



S/he works closely with the Security and Access team which includes:

  • Liaison Officer Baghdad
  • Security and Access Officers for Sinjar, Mosul, and Kirkuk.


S/he technically supervises:

  • N/A


Essential duties


  1. Importation of Drug Shipments (KMCA Process)
  • Prepares request letters for drugs shipment after receiving all supported documents from program team
  • Finishing the KMCA process properly with JCC, MoH and KMCA.
  • Closely liaising with central pharmacy manager if any technical support needed during the process.
  • Archiving all documentations and approvals of KMCA and properly scanning them and uploading to SharePoint.


  1. Access Matters from KRG and Baghdad
  • Close follow up of monthly access letters from Baghdad, strong cooperation with Liaison Officer Baghdad on monthly basis.
  • Updating all access letters from KRG (JCC) on monthly basis.
  • Proper documentation of all access letters, archiving and scanning the approvals to SharePoint.
  • Often check the Erbil vehicles and making sure each vehicle has access letters from Baghdad and Erbil.
  • Supporting the Liaison Officer Baghdad in providing all documents needed for obtaining Iraqi visa for expats. And documentation of all visa related papers properly to SharePoint.


  1. Local Transportation of Drug Shipments:
  • Checking list of drugs and all required documents s/he gets from Program Team for local transportation
  • Preparing request letters for the same purpose
  • Submitting requests to JCC and follow up with the process
  • Documentation and archiving all paper work and approvals once finished.



  1. Safety and Security Support:
  • Checking, refilling and updating all fire extinguishers in the office and GH premises of MdM in Erbil
  • Regular checking and updating all hibernation boxes fixed in safe rooms of MdM GH and Office premises.
  • Printing all updated security rules and policies (i.e. Security Rules) in all MdM office and GHs in Erbil.
  • Regularly check safety and security measures inside all MdM vehicles in close collaboration with logistics team in Erbil.


  1. Reporting:
  • Weekly security events recording on SharePoint
  • Recording monthly security events in google earth and uploading to Monthly SITREP Erbil.


  1. Security Back-up in the absence of Security and Access Manager:

S/he will be supporting in security management matters in the absence of Security and Access Manager, below are some examples:

  1. Daily movement tracking for movements between Erbil and the field.
  2. Documentation management of Security Pack Iraq
  3. Stand by for managing incidents on the spot
  4. Being available 24/7 and report any security event confirmed to happen in Erbil.
  5. Support in drafting/reviewing security assessments for Erbil and from the field.
  6. Regularly visit the field and stay overnight if needed.
  7. Security briefing for new arrivals (expat and national)
  8. Sending Welcome Guide and Security instructions for any new arrivals from outside to Erbil
  9. Support in drafting monthly security SITREP
  10. In liaison with MdM Lawyer(s) in Erbil, register any new office/GH building MdM would have in Asaish.

Skills required:


  • Bachelor’s degree in social science and/or similar field of education.


Professional experience

  • Experience in humanitarian work in the field of liaison, access, and security in KRG
  • Experience in working with JCC, MOH, and KMCA


Skills and qualities required

  • Excellent analytical skills in English
  • Strong knowledge of using MS office package (word, excel, and PowerPoint)


Required personal skills

  • Strong network with local authorities and government officials in KRG.
  • Ability to build strong connections with government offices, authorities, and humanitarian NGOs.
  • Strong analytical skills
  • Strong in decision making, problem-solving and quick in incident management.
  • Team Player, Proactive and flexible.



  • English: Fluent
  • Arabic: Fluent
  • Kurdish: Fluent

More Information

  • This job has expired!
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