Rotana Hotels

Marker Checker

Job Overview

Job Description

We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Marker Checker you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Ensure all items are sorted, counted and marked correctly
• Receive guest laundry and dry cleaning and check the items against the list submitted by guest
• Count and verify all items as per the laundry and dry cleaning lists and record collection, delivery times and special message
• Sort out, segregate and check items prior to marking
• Ensure items are ready for delivery at the specified times
• Responsible for any missing items and mishandled guest articles
• Report immediately any guest valuables / items found in pockets of clothes sent to laundry
• Keep work area clean and tidy
• Ensure proper operation and care of machinery in the laundry
• Answer telephone, record guest calls in the logbook and pass the details to the Laundry Valets
• Assist in inventories and attend all trainings as informed and scheduled



Education, Qualifications & Experiences

You should ideally have a diploma or a vocational training within the laundry operation and previous experience in a similar role. Good command of English and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus

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