Korek Telecom

Mass Market Team Leader

Job Overview


The function holder is responsible for achloving regional sales target.


Key Responsibilities

  • Monitor and communicate functional. Objectives & KPIs achievements with Mass Market Representatives.
  • Visit and follow up top 25 SDs and top 10 outlets within areas of responsibility according to preset road map.
  • Follow up sales figures and target achievements for the areas under responsibility.
  • Define and set target breakdown for areas under responsibility and communicate target to mass market representatives on a monthly basis.
  • Review and discuss SDs monthly roadmap with Mass Market representatives, and modify if needed.
  • Monitor daily visits done by each Mass Market Representative to SDs & outlets through spol checks, phone calls and field Visits.
  • Review and approve daily visit reports submitted by Mass Market Representatives and ensure data registered accurately on system.
  • Ensure Korek brands visibility in a good manner at SDs shops in areas under responsibility.
  • Report on a daily basis market situation, competition status, market share, needs and requirements to mass market manager.
  • Coordinate with MDs unit to ensure the availability of SIM stock, and the smooth running of operation within area of responsibility.
  • Ensure proper implementation of Korek policies in the market, report any infringements to upper management.
  • Discuss and verify mass market Rep: requests propose or cancel) for supportive tools to sub-dealers in the merchandising materials, Incentives, direct sales offers… etc.
  • Meet with sales team on a daily basis to review and discuss daily target and work plan, as well as problems and solutions.
  • Follow up on all reported problems & complaints till closure.
  • Verify and follow up all coverage & network problems reported by Mass Market Reps.
  • Supervise and ensure the correct implementation of market surveys conducted in coordination with marketing Dept.
  • Analyze reported new ideas or complaints emerging from the market to develop Korek products.



  • Team Player
  • Interpersonal & Communication Skills
  • Reliable
  • Negotiation Skills
  • Results Oriented


Work Experience



Bachelor in a relevant field.



  • English (required)
  • Arabic (required)
  • Kurdish (preferred)