MEAL Coordinator – Erbil (Pool of Candidates) (KRI/022)

Position	MEAL Coordinator
Supervises	Accountability Manager, MEAL Officers, Information Management Officer; overall responsibility for the MEAL team
Shift	Full-Time
Reporting to (Hierarchical)	Head of Mission
Reporting to (Technical)	Technical support from HQ MEAL Advisor

 

All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS charter of values, code of ethics, PSEA and Child Protection policies. The job description is mandatory for all positions within INTERSOS and shall be signed by the employee within the first week of employment.

Purpose/objective of the position:

The MEAL Coordinator supervises the MEAL Unit in the INTERSOS Iraq Mission, ensuring strong coordination with Program and technical units, and providing technical and managerial support to the MEAL staff at Erbil country office and field level. The MEAL Coordinator has overall responsibility for implementation of MEAL processes and activities throughout the project cycle and as per the MEAL plans.

 

Generic Duties:

• Lead the development and implementation of an integrated MEAL framework for the programme implemented in Iraq.
• Mentor and build capacities of relevant programme, M&E and Accountability staff, promoting and fostering a culture of shared learning and accountability, and promoting innovation within the programme.
• Support the development and integration of accountability, learning and programme quality standards in programme assessments, design, monitoring, review and evaluation as well as consistent documentation of learning and progress.
• Manage the MEAL team, including ensuring adequate supervision and setting of work plans, conducting of performance evaluations, and leading on the recruitment of MEAL staff.

 

Specific Duties:

Under the supervision of INTERSOS Head of Mission, the MEAL Coordinator is responsible for the following:

 

MEAL Strategy at Mission Level and Programme Support

• Support HoM in mainstreaming MEAL elements in the Country Strategy and recommendations for the organisation’s strategic direction.
• Support all programme teams in the design of SMART indicators, targets, and MEAL systems/activities for project proposals.
• Liaise with HQ focal points on the improvement and use of MEAL tools, including the Project Appraisal Tool, integrated into MEAL systems at mission level.

 

Human Resources Management

• Manage recruitments of new staff to the MEAL team, with the support of the HR department

• Manage and support the staff under his/her direct management
• Ensure that performance evaluations are conducted for all team members
• Ensure monthly planning of the MEAL team under his/her direct management

 

Capacity-Building

• Identify training needs and conduct technical trainings on MEAL topics, e.g. data collection tools, research methods, analysis, and accountability, for MEAL staff
• Identify learning and training opportunities for MEAL staff and work as a mentor for both senior and less experienced staff
• Strengthen organizational capacity to collect, manage, and analyse data through trainings of programme and technical field staff on information collection, management and analysis

 

Monitoring, Evaluation, and Learning:

• Supervise MEAL officers in developing and implementing project level MEAL plans, and providing regular monitoring data through M&E activities, including site visits, distribution and post distribution monitoring, satisfaction surveys, etc.
• Design and manage the implementation of internal evaluations or baseline assessments and lead workshops with programme teams for learning
• When relevant, draft TORs and liaise with third party providers for external evaluations
• Continue and increase use of visualization as a means of analysis of regularly collected data for monitoring and learning (either directly or through MEAL team)
• Develop and roll out mechanism for programme and mission level monitoring of relevant trends using existing and regularly collected beneficiary data
• In collaboration with the Mission’s Community Engagement Specialist, Gender Specialist and other relevant colleagues, develop and strengthen Mission assessment tools focusing on promoting an integrated approach with a strong focus on community consultation.

• Ensure MEAL Induction to new Program staff

 

Information Management & Reporting:

• In collaboration with the Information Management Officer, continue to develop and roll out beneficiary databases and platforms within active sectors (e.g. legal platform)
• Collaborate with programme and technical teams through integration and regular updating of dashboards and development of innovative solutions to data management and flow
• Supervise monthly reporting of mission data through INTERSOS online reporting system

• Write MEAL-related reports and contribute to needs assessments and proposal development
• review and edit reports drafted by MEAL staff (PDMs, field visit monitoring, baselines/endlines, etc), ensuring a high quality of report-writing.

 

Accountability:

• Support and supervise the Accountability Manager in order to ensure efficient management of the INTERSOS complaint and feedback response mechanism (CFRM)
• Lead and participate in investigations into alleged misconduct, when delegated to do so by the HoM, in a confidential, sensitive, and ethical manner in line with INTERSOS SOPs
• Ensure the implementation of refresher trainings at mission level on the CFRM and contribute to fostering a commitment to accountability across the all levels of the mission
• In collaboration with Accountability Manager, ensure regular analysis of complaints and feedback to programme teams to foster organizational learning and improvement
• Support programme unit to ensure that the overall program includes strategies and mechanism for promoting high level of community participation.

 

Person Specification:

Education and professional experience:

• A university degree in: Statistics, Information management, Social Science, Demography, Social studies or other relevant field
• Minimum 4 years professional experience in MEAL-related roles

 

Competencies: (Knowledge, Skills & Abilities)

• Computer literacy (Word, Power Point and especially Excel)
• Good technical knowledge of MEAL and data visualization tools (Kobo, Power Bi, Tableau, etc)
• Strong knowledge of quantitative and qualitative research methods
• Good leadership and team management skills
• Team-player with attitude for collaboration within a complex organization
• High confidentiality, and respectful and non-discriminatory attitude
• Good interpersonal and communication skills
• Excellent analytical and report-writing skills (in English)
• Strong planning and organizational skills
• Flexible, stress-resilient and able to work under pressure
• Willingness to travel regularly to field locations in Federal Iraq & Kurdistan

 

Languages:

• Fluency in English with excellent verbal and written communication skills
• Fluency in Arabic and Kurdish (written and spoken)