PUI (Premiere Urgence Intenational)

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MEAL COORDINATOR

Job Expired

Job Overview

General Information on the Mission

Context

Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The association leads in average 200 projects by year in the following sectors of intervention: food security, health, nutrition, construction and rehabilitation of infrastructures, water, sanitation, hygiene and economic recovery. PUI is providing assistance to around 7 million people in 21 countries – in Africa, Asia, Middle East, Eastern Europe and France.

Iraq has suffered more then 40 years of conflict and unrest starting with the Iran-Iraq war in the 1980s which lasted for 8 years and resulted in around a million people being killed as well as dealing a significant blow to the Iraqi economy. This was closely followed by the annexing of Kuwait and subsequent First Gulf War in 90s which saw heavy causalities and destruction of the Iraqi infrastructure. The 2003 invasion of Iraq by the US led coalition saw even more upheaval and conflict for this population. After a short period of relative stability between 2009 and 2012, the rise of Islamic State group (ISg) in 2014 and its seizure of, at one point, an estimated 40% of Iraq including Fallujah, Tikrit and Mosul, Iraq saw mass population displacement and the exposure of the people of Iraq to multiple and cumulative acts of violence. The military operation to retake areas under IS control has been officially completed end of 2017, however some pockets of ISg fighters remain active up to this day.

Iraq as a whole has been facing one of the most critical humanitarian crisis of the moment. Starting from 2014, the conflict engendered mass displacements, and left up to this day more than 8.7 million people requiring humanitarian assistance. In the end of 2018, more than 4.1 million people returned to their area of origin, and over 1.8 million are still displaced. In addition, 225,000 Syrian refugees who have been displaced since 2013 are still living in Iraq.

PUI’s strategy/position in the country

PUI, present and registered in both Republic of Iraq and Kurdistan Region of Iraq (KRI), is operating in four governorates (Dohuk, Ninewa, Baghdad, and Anbar) and has been responding to the emergency health and WASH needs during the IS crisis with the aim to be as close as possible to the frontline and be involved in immediate response in accessible areas. Over the crisis, PUI has been positioned as a major health and WASH actor and a first responder in challenging areas with little humanitarian presence. PUI plans to maintain its current health and MHPSS activities in camps as long as the populations are not able to return. Iraq being today in a recovery phase, PUI intends to transition from mobile to static health and MHPSS interventions by supporting existing health facilities. PUI’s strategy for the coming months is also to keep developing a better integrated approach, linking health, protection, WASH, shelter and livelihood interventions in areas of return and displacement to ensure that basic needs of the populations are covered, opening the path to social cohesion among the communities.

Overall objective

The Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator is responsible for guiding the overall MEAL strategy and implementation or related activities within projects while providing timely and relevant information to stakeholders. The MEAL coordinator will support PUI’s operational and technical staff in ensuring the accountability of PUI’s programme in Iraq by developing the appropriate MEAL strategies and protocols for each project/specific technical sector. He/she will provide technical MEAL guidance and leadership at all level of the Country Program, by leading efforts to document progress, effectiveness and impact of PUI´s intervention in the country. The MEAL Coordinator will ensure the use of technically appropriate needs assessment, monitoring and evaluation methods, contributing therefore to improve the quality and effectiveness of PUI humanitarian action.

Tasks and Responsibilities

Under the supervision of the Deputy Head of Mission for Programmes (DHoMP), and in cooperation with technical coordinators and MEAL staff in the operational bases and at coordination level, the MEAL Coordinator will:

  • Lead the design and the roll-out of a sound and adapted-to-context MEAL strategy and operational guidance integrating cross-cutting issues (gender, protection, accountability, do-no-harm, community participation, disability, etc.)
  • Provides a methodological support to all program teams on technical questions linked to MEAL and cross-cutting issues such as: design of M&E plan, quantitative and qualitative data collection, measure of indicators, feedback and complaint mechanism, “do no harm” analysis, terms of references of internal and external evaluations etc.
  • Looks over the quality and relevance of internal monitoring and evaluation activities, recommendations and analysis produced by his/her department (studies, maps…);
  • Makes sure his/her department is cross-cutting and well integrated with all departments (functional links) as well as coherent with all coordinators and managers;
  • Supports training of MEAL and program teams within his/her fields of expertise;
  • Contributes to institutional knowledge building and improvement of MEAL methods and techniques;

 

Note: The responsibility for some assessments, monitoring and evaluation of program activities will remain the primary responsibility of the program teams. MEAL Coordinator will however ensure the proper tools are developed and are made available to the field teams.

Specific objectives and linked activities

  1. DEVELOP AND ROLL OUT THE MISSION MEAL STRATEGY
  • Conduct a comprehensive diagnosis on current MEAL systems at mission level with methodological analysis;
  • Design or review the MEAL strategy and framework for the mission including roles and responsibilities, team organization, protocols, tools and processes;
  • Lead the effective transition/deployment of the designed MEAL framework at mission level.
  • In collaboration with technical coordinators, produce an overall analysis of PUI’s programs’ effects/outcomes through internal and external M&E as well as orientations, lessons learnt and recommendations
  • Support the DHoMP and HoM to design the project proposals in his/her field (MEAL annexes, MEAL Plan, review of the logframe upon DHoMP request).
  • Make sure collected data are used to take appropriated operational decisions and to address contractual engagements with donors.

    2. Training

  • Develop training materials related to Monitoring & Evaluation, Accountability and Learning
  • Conduct trainings about Monitoring & Evaluation, Accountability and Learning

    3. Monitoring and Evaluation of PUI programs

  • Design or review the Monitoring & Evaluation framework documents, processes and tools
  • Ensure M&E activities are integrated to program activities
  • Provide MEAL and Program teams with a technical and methodological support for M&E activities (ToR, data collection, questionnaire design, sampling, data analysis, report…) for the different M&E activities (Satisfaction and quality monitoring, Post-implementation monitoring, KAP survey, Baseline survey…)
  • Propose adjustments, new activities to improve the quality of the operations or approaches, in consultation with technical coordinators.
  • With the guidance from program teams, elaborate the M&E plan, the PMT template and build the Information data management system (data storage, sector-tailored data base design, role and responsibilities for data management, data cleaning and analysis standards)

    4. Accountability

  • Design or review the Feedback and Processing Mechanisms (FPM) framework documents, processes and tools for sensitive and non-sensitive matters
  • Ensure accountability aspects are integrated to program activities (accountability plan, FPM mechanisms tailored to projects (feedback boxes, community committees, helpline, …)
  • Ensure that the FPM mechanism are established at field level and respect the key accountability principles (accessibility, confidentiality, responsiveness, needs and project-tailored…)
  • Emphasize the information sharing and the participation to the community
  • Ensure that feedbacks and complaints are registered and logged into a formal database.
  • Ensure that feedbacks and complaints are addressed and that an appropriate and timely response is given.
  • Ensure the IEC materials are designed and disseminated at field level

    5. Institutional Knowledge Building (IKB)/LEARNING

  • Sensitize and support program teams on the mission in the process of IKB.
  • Conduct a comprehensive diagnosis on current IKB/Learning at mission level and design the action plan accordingly
  • Design or review the IKB/Learning related framework documents, tools and processes
  • Lead the effective transition/deployment of the designed IKB/Learning framework at mission level
  • Ensure learning aspects are integrated to program activities (learning plan, workshop…)
  • Ensure the learning outcome are reported in a formal and timely manner
  • Provide MEAL and Program teams with a technical and methodological support for IKB/Learning activities
  • Participate into centralizing and disseminating procedures, guides and tools both at mission level and with HQ.

    6. Coordination and operational monitoring

  • Ensure consolidation and validation of the department’s activity work plan.
  • Ensure achievement of the department’s objectives.
  • Harmonize MEAL approaches, tools and processes between different bases
  • Build synergies between MEAL teams between different bases
  • Conduct monitoring field visits
  • Actively participate in the mission’s coordination meetings.
  • Take part of the monthly review of programs (budget, operational, logistics…) and of budget follow up for his/her department.

    7. HR MANAGEMENT/ CAPACITY DEVELOPMENT

  • Together with the DHoMP, defines the MEAL set up and HR needs.
  •  Develop and roll out communication schemes, roles and responsibilities and procedures inside the MEAL department
  •  Make sure that new staffs from program and MEAL departments are briefed on MEAL’s roles and responsibilities.
  •  Evaluate and assess the performance of collaborators under his/her direct supervision.
  •  Lead workshops, coordination meetings and/or technical exchange programs
  •  Supervise adherence to security regulations by personnel under his/her supervision.
  •  Supervise and support MEAL teams in implementing their action plan and achievement of their objectives.
  •  Identify technical training requirements and the resources available in the work area

    8. Reporting / / representation

  • Ensure that all reports are delivered on time and in the correct format
  • Validate and disseminate final versions of M&E reports, studies and analysis produced by the department.
  • Represent PUI when asked and/or delegated to do so for external meetings with partners
  • Ensure that PUI is represented at all meetings or forums concerning his/her department if existing
  • Produce a detailed handover report at the end of the employment contract, validated by the DHoMP and Desk Program Officer.

Team Management:

Number of staff to manage and their position (expatriate / local staff)

  • Direct management: None
  • Indirect management: MEAL Manager for North Iraq (national), MEAL Manager for South Iraq (expat)
 

Required Profile

 

Required knowledge and skills
  required Desirable
Training

 

Bachelor’s or Master degree in a field related to Project Management, social sciences GIS, Statistics or Data science.  
Professional Experience

 

 

At least 3 years previous NGO experience

At least 1 year managing MEAL teams

 

Experience in emergency response

Experience in setting up a MEAL department

 

Knowledge and Skills

 

§ Capacity for analysing and synthetizing comprehensive information & technical data

§ Demonstrated ability to transfer knowledge to diverse audiences through training and mentoring

§ Good written communication skills

§ Knowledge of project management

§ Experience in donor requirements and expectations, particularly ECHO, UE, UN, and OFDA

 

Languages

 

 

English – Fluent

Arabic – Fluent

Kurdish – Working skills

 

 

Software

 

Excel: Excellent

GIS: Basic

ODK & Kobo: Advanced

PowerBi: Intermediate

 

 

SQL

Python

Required Personal Characteristics (fitting into the team, suitability for the job and assignment)
§ Ability to work independently, take the initiative and take responsibility in a proactive approach

§ Self-motivated, flexible and adaptable to the needs of the team and organization

§ Strong commitment in humanitarian principles

§ Resilience to stress

§ Diplomacy and open-mindedness

§ Good analytical skills

§ Organisation and ability to manage priorities and varied workload

§ Ability to guarantee effective and timely outputs

§ Ability to work and manage professionally and maturely

 

 

Required Personal Characteristics (fitting into the team, suitability for the job and assignment)
 Ability to work independently, take the initiative and take responsibility in a proactive approach
 Self-motivated, flexible and adaptable to the needs of the team and organization
 Strong commitment in humanitarian principles
 Resilience to stress
 Diplomacy and open-mindedness
 Good analytical skills
 Organisation and ability to manage priorities and varied workload
 Ability to guarantee effective and timely outputs
 Ability to work and manage professionally and maturely

Personal Characteristics</strong

(fitting into the team, suitability for the job and assignment)

Ability to work independently, take the initiative and take responsibility in a proactive approach

Self-motivated, flexible and adaptable to the needs of the team and organization

Strong commitment in humanitarian principles

Resilience to stress

Diplomacy and open-mindedness

Good analytical skills

Organisation and ability to manage priorities and varied workload

Ability to guarantee effective and timely outputs

Ability to work and manage professionally and maturely

More Information

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