INTERSOS Organization

MEAL Manager – KRI (Erbil) – (KRI/003)

Job Expired

Job Overview


The MEAL Manager supports the MEAL Coordinator on the good implementation of MEAL processes and activities throughout the project cycle and as per the MEAL plans. He/she manages and provides a support to the MEAL Officers at base level.

S/He provides regular reports on the progress of activities to her/his line manager

S/He coordinates the teams and activities in the absence of her/his line manager


List of tasks and responsibilities:



  • Under the supervision of the MEAL Coordinator, participate in the development of MEAL plans
  • Under the supervision of the MEAL Coordinator develop and update monitoring tools to facilitate accurate data collection
  • Train MEAL Officers on the proper use of monitoring tools
  • Follow-up with the MEAL Officers on the timely implementation of MEAL surveys in the field as per the MEAL plans
  • Ensure regular meetings with program team to follow-up on program implementation and adapt MEAL activities accordingly
  • Report back any problems and constraints encountered during the course of the activities and suggest operational solutions to his/her manager
  • Support MEAL Officers in the data analysis of MEAL surveys
  • Ensure field visit on a monthly basis to work with the MEAL Officers and monitor INTERSOS ongoing program
  • Ensure that MEAL related soft and hard versions of tools and files are properly archived, secured and easily available upon request

Data management

  • Set up project databases at the beginning of each project with the support of the MEAL Officers
  • Support program team with the creation of data collection tools when needed
  • Develop and improve dashboards as per requested by the MEAL Coordinator
  • Maintain the indicators reporting database and report project indicators to cluster on a monthly basis


  • Support the MEAL Officers in formulating recommendations in the MEAL reports to improve the activities
  • Support the MEAL Officers on the follow-up of recommendations
  • Participate with the MEAL Coordinator in developing learning tools
  • Participate into learning workshops


  • Record any feedback and complaints collected in the field in the dedicated template and report them to the Accountability Officer
  • Raise awareness about the Complaints and Response Mechanisms in the field when necessary
  • Distribute the hotline number in the field when necessary
  • Report any sensitive complaints immediately as per INTERSOS SOPs

Human Resources Management

  • Responsible to recruit position of his/ her team with the support of the MEAL manager and the HR department
  • Welcome and brief new employees working under his/her direct management
  • Manage and support the staff under his/her direct management
  • Evaluate the performances of his/her team members
  • Ensure MEAL Induction to new Program staff
  • Ensure weekly meeting with the staff under his/her direct management
  • Ensure monthly planning of the MEAL team under his/her direct management and report to the MEAL Coordinator


  • Review the reports drafted by MEAL Officers
  • Provide written report to the MEAL Coordinator following field visit



  • Train MEAL Officers or any other program staff on Kobo if needed
  • Train program team on MEAL when needed and requested by the MEAL Coordinator
  • Identify training needs for the staff under his/her direct management


  • University Degree in a related field;
  • Minimum 3 years of relevant work experience in MEAL
  • Previous working experience with NGOs;
  • Previous experiences of management
  • Experience in advanced data analytics tools such as R, Stata, SPSS, Python for data science and strong technical skills in Excel required;
  • Knowledge of monitoring and evaluation in the humanitarian context;
  • Previous experience with Activity Info Reporting Systems (preferred)
  • Previous experience in the monitoring and evaluation of education, protection, and health projects (preferred).
  • Knowledge in Kobo


Competencies: (Knowledge, Skills & Abilities)

  • Excellent computer literacy (Word, Excel, Power Point) particularly in Excel
  • Strong background in data collection, data analysis and presentation
  • Strong knowledge of quantitative and qualitative research methods
  • Strong experience in data visualization tools (Power Bi, Tableau, Excel)
  • Excellent written communication (in English) and reporting skills
  • Strong motivation and adherence to the humanitarian principles and the mission of INTERSOS
  • Availability to travel on national territory
  • Flexibility in working hours, week end / holidays when required by the situation/ context
  • Strong attitude for teamwork and collaboration within a complex organization
  • Good leadership skills
  • Confidentiality, respect and non-discriminatory attitude
  • Strong planning and organizational skills
  • Ability to work well under pressure



  • Fluent in Arabic and Kurdish (written and spoken)
  • Fluent in English (written and spoken)

More Information

  • This job has expired!

Get social with us