Mercy Corps

MSD MEL Coordinator Erbil

Job Expired

Job Overview

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action – helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program / Department Summary

Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.

Mercy Corps has worked across Iraq’s 18 governorates since 2003, providing support to more than 5 million people affected by war, violence, and displacement. Mercy Corps Iraq focuses on (1) a relief-to-resilience pathway to meet the needs of conflict-affected communities leveraging agency expertise in conflict management and civil society development (2) a humanitarian response that empowers conflict-affected populations to meet their own needs (3) partnering with conflict-affected adolescents to address their diverse needs, promoting leadership and linkages with civil society, as well as access to education, psychosocial support, and economic opportunities; and (4) promoting reconciliation and foster trust across community divisions by strengthening conflict management and prevention mechanisms and enhancing social cohesion.

Mercy Corps Iraq will implement PERMA-2, an agriculture program that aims to improve the business environment, and improve access to financial services as well as reactivate the agriculture value chains in Salah al-Din and Ninewa. Efforts toward agricultural and rural economic recovery must target the rehabilitation of both the public and the private (at micro and small enterprise levels) infrastructure through an integrated approach, while also taking into account the social and cultural complexity of Salah al-Din and Ninewa. In response, PERMA-2 has outlined three main objectives aimed at supporting rehabilitation, reconstruction, and overall economic recovery of the agriculture sector in Salah al-Din and Ninewa:

  • Financial institutions are providing appropriate and affordable financial services to enable MSMEs to start, re-start and grow agricultural activities;
  • Small-scale farmers have improved access to services, inputs, information, infrastructure and markets that increase their productivity and profitability; and
  • Local institutions and leaders are promoting intra- and inter-community interactions that contribute to the reintegration of returnees in the agricultural sector and conflict-resolution.

General Position Summary

The MEL MSD Specialist is an integral part of the Program Performance and Quality (Department), reporting to the Deputy MEL Manager, though fully dedicated to PERMA-2 programming, and also accountable to the PERMA Consortium Manager. The general duties and responsibilities of the MEL MSD Specialist include PERMA-2 consortium-level MEL coordination, participatory tool development and standardization, MEL Technical Working Group (TWG) planning and coordination, programmatic data and information management, monitoring and results measurement (MRM), support critical thinking and learning processes, design and lead training, evidence tracking, ensuring that information collected is reflected upon, used to improve ongoing programs, and is incorporated consistently into high quality reports and proposal development.

The MEL MSD Specialist will ensure PERMA-2 MEL systems are in place, robust, and effectively used in coordination with the Deputy MEL Manager, MEL Manager, PERMA Consortium Manager, and other PAQ team members. The MEL MSD Specialist will also coordinate the PERMA-2 day-to-day MEL activities both internally with his/her counterparts within Mercy Corps and externally with partners in the Consortium partners.

Essential Job Responsibilities

Setting up and maintaining the PERMA MEL system

  • Support the program teams in the development and review of result chains, sector intervention strategies and document changes to generate learnings and ideas for the program.
  • Assist in the revision of the PERMA log frame matrix, particularly in the areas of performance indicators and their measurement.
  • Ensure PERMA outputs are consistent with program proposals, log frames and in line with quality standards and country policies;
  • In collaboration with PERMA partners and MEL TWG, lead on the preparation of consortium-level monitoring plans, indicators tracking sheets, and MEL tools in line with the PERMA action plans and budgets.
  • Assist in the development and/or finalization of the PERMA Work Plan and keep it updated in accordance with the program activities and timeframes as relevant.
  • Participate in design and implementation of studies, assessments, and learning in coordination and cooperation with programs’ staff and Consortium partners.
  • In collaboration with Mercy Corps Senior Data Officer and Deputy MEL Manager, review the quality of existing program data, data collection methods, and assess the degree to which it will provide good baseline statistics for impact evaluation.
  • Remain accountable for timely execution of consortium-level MEL activities, in line with relevant Mercy Corps and donor policies and guidelines;
  • With collaborating PERMA partners, review their existing data collection approaches and information systems and agree on any required changes, support and resources.
  • Develop a plan for program-related capacity-building on MEL and for any computer-based support that may be required.
  • Organize and undertake training with collaborating partners on MEL as required.
  • Any other duty as assigned by the supervisor.

Implementation of MEL and coordination with PERMA Consortium Partners:

  • Lead the MEL TWG across PERMA Consortium Partners.
  • Facilitate coordinated data collection and other monitoring activities across Consortium Partners.
  • In collaboration with Mercy Corps Senior Data Officer, review partner data for quality and validity and provide coaching and guidance as needed for improvements.
  • In collaboration with Mercy Corps Senior Data Officer, maintain and administer the MEL database on consortium level; analyze and aggregate findings.
  • Support program progress reporting, project mid-term review and final evaluation.
  • Identify areas where technical support to program partners is required. Organize refresher training on M&E for partners as required.
  • Identify lessons learned and develop case studies to capture qualitative outputs of the program. Provide advice to the supervisor on improving program performance using MEL findings.
  • Ensure that relevant partners are consulted and involved at all stages of the research cycle, and ensure that partner engagement is documented.
  • Conduct regular meetings with Mercy Corps and with partners to assess progress in all research cycles and to review work-plan.

Reporting and Data Collection, Data Management

  • Produce reports on MEL findings and prepare presentations based on MEL data as required.
  • Provide the PERMA Consortium Manager with management information she/he may require.
  • Provide inputs to implementation of plans and activity/monthly reports;
  • Check that monitoring data are discussed in appropriate fora including in Monthly and Quarterly Review Meetings.
  • Prepare monitoring reports according to defined methodology and schedule.
  • Contribute to program reports or implementation plans as required by supervisor;
  • Collect monitoring data according to Mercy Corps systems and activities in the program;
  • Ensure availability and utilization of data collection tools and databases, in partnership with the Senior Data Officer.
  • Contribute to the development of donor reports and proposals, as needed.
  • Maintain integrity and organization of monitoring documents and collaborate in their capitalization and archiving.
  • Train enumerators and data collectors where necessary.


  • Identify, document lessons learned and best practices;
  • Prepare and submit well written case studies, as needed
  • Contribute to the development of internal reports and presentation of findings/learning to relevant team members.
  • Participate in MEL team meetings to share experience and contribute to the knowledge of others in the team.


  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Participants
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility: None

Reports Directly To: Deputy MEL Manager

Works Directly With: MEL Manager, Senior MEL Officers, MEL Officers, Senior Data Officer, PERMA Program Team, Operations/Logistics, Consortium partners

Knowledge and Experience

  • BA/S or equivalent in International Development or a related field required; coursework in research and evaluation methodologies and statistical analysis is preferred.
  • 3 years of active M&E work experience in humanitarian and transitional developmental programming required, understanding of complex programs required; ideal candidate will have both theoretical and practical background in M&E and skilled in qualitative and quantitative M&E methodologies and techniques including rapid appraisal techniques and remote monitoring of projects in environments with limited to no access.
  • Experience with Market Systems Development programming, agricultural interventions, and/or related monitoring activities preferred.
  • Experience with a range of institutional donors such as AFD, ECHO, GAC, GIZ, USAID/OFDA, BPRM, SIDA and DFID is an advantage.
  • Excellent computer skills, including experience with: Excel, PowerPoint, PowerBI, Publisher, SPSS, and any other statistical packages are preferred.
  • Strong analytical, multi-tasking, organizational and prioritization skills are required.
  • Demonstrated attention to details, ability to follow procedures, meet deadlines, prioritize activities and work independently and cooperatively with team members are required.
  • Experience with qualitative and quantitative data collection is required.
  • Experience with agricultural programs is strongly preferred.
  • Experience with data analysis, including various methods and software, is required
  • Excellent interpersonal, negotiation, and overall communication skills are required,
  • Experience analyzing and synthesizing data, and developing reports required.
  • Fluency in written and spoken English, Arabic is required.
  • Commitment to working with vulnerable groups regardless of race, religion or gender.
  • Experience supervising staff and enumerators, and managing team workloads is desired.
  • Candidate must be willing to travel and work in difficult conditions.
  • Candidate must be enthusiastic about traveling to field sites.
  • This role is only open to Iraqi citizens and individuals who have the legal right to work in Iraq.

Success Factors

The successful MEL MSD Specialist will show flexibility, and a willingness to test, adapt, and improve. S/he will seek to produce information and learning that is genuinely useful for the program staff in informing their strategic and operational decisions. S/he will see the value in quantitative data, but will also be enthusiastic about conducting qualitative research in order to attain greater meaning.  S/he will have the ability to learn quickly, take initiative, and be accountable for results. S/he will have the ability to understand the larger picture while remaining focused on the details.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.


Successful candidates should meet the education and experience requirements in the position descriptions for the vacant positions. S/he must be self- motivated, creative, tolerant, and able to work in difficult, stressful environments and follow Mercy Corps procedures. S/he must respect diversity and gender equality at the workplace.

Interested candidates should submit their CVs to the email address [email protected] before the deadline indicated below.

Please indicate on the subject of the email the title of the position you are applying for, for full position description for the noted posts, please visit websites NCCI and F-Job.

Female Candidates are strongly encouraged to apply.



Potential candidates for the post will be contacted for an interview and processed according to Mercy Corps Human Resources policies and procedures. As soon as qualified candidates are identified the positions will be closed automatically. Please note that only shortlisted applicants will be contacted for potential interview.

Any documents submitted will remain with Mercy Corps and will not be returned to candidates.

Mercy Corps is an equal opportunity employer. Females are highly encouraged to apply.

Female Candidates are encouraged to apply for This Position. Mercy Corps is an equal opportunity employer. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global Impact.

Mercy Corps Iraq offers a variety of arrangements that enable women to excel in their careers. Mercy Corps Iraq ensures a safe and inclusive working environment for women and men through field security training and measures to provide secure working arrangements on-site and in the office.

More Information

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