TASC Towers

NOC Engineer – Baghdad

Job Expired

Job Overview

 

We are Hiring!

TASC Towers “Iraq” is currently looking for an “NOC Member” to join the team in Baghdad.

 

Job Summary:

§  Provide Ongoing monitoring, alerting, technical support, access authorization.

§  Respond to incoming calls and e-mails from clients in a manner that adheres to TASC NOC procedures and processes. by create/follow up Trouble Tickets (TTs) in a timely manner and dispatch TTs toward the proper departments.

§  NOC Member will be the 1st contact with landowners, vendors, and emergency service responders with aid other NOCs or field technicians during third party repairs and service outages.

§  Require a rotating schedule with off-hours support as NOC working 24/7.

 

Required Experience:

–        Minimum of two (2) years of experience in a NOC, Technical Support environment.

 

Required Qualifications:

Bachelor’s degree in engineering or equivalent.

 

Skills & Competencies:

–        Excellent customer service skills

–        Proficiency in Microsoft Office programs and ability to learn specialized system tools.

–        Skilled at completing tickets for maintenance purpose.

–        Knowledge of wireless communications and power system a plus

–        Detailed oriented with strong written and verbal communication skills

–        Ability to multi-task in a fast-paced environment

 

At TASC Towers, we are committed to providing equal employment opportunity and we prioritize attracting diverse talent and cultivating an environment that encourages collaboration and innovation.

If you’re interested in joining our dynamic team, please send your CV to [email protected]
Shortlisted candidates will be contacted. CVs will be saved on our database for future reference.

More Information

  • This job has expired!