OCONUS Field Support Representative (FSR)

Job Overview


OCONUS Field Support Representative (FSR)

General Job Duties:

  • This individual will be a representative for the Directed Energy Mobile Short Range Air Defense (DE M-SHORAD) supporting Outside Continental United States (OCONUS) and Continental United States (CONUS) operations.
  • The individual will identify problems to the DE M-SHORAD along with recommendations for resolution and report status and resolution back from OCONUS/CONUS locations and DE M-SHORAD units.
  • The individual will participate in site surveys to develop plans for installation of DE M-SHORAD capability at new locations in theater.
  • Individual will be required to train and report issues identified during fielding.
  • The individual will monitor the performance of the installing contractor and provide observations/comments to the program leads.
  • The individual will be required to analyze the interfaces and provide recommendations for improvement.
  • Individual will be required to interact with Military, Government, and contractors to accomplish the mission.
  • Support of DE M-SHORAD systems and FAAD C2 in field locations and unit fielding’s will be required. Individual will deploy in 125 day rotations, with travel up to 75% of the time.


  • Perform trouble shooting of system hardware
  • Perform maintenance and system updates IAW established procedures.
  • Perform operational training duties
  • Assist in training and scenario development.
  • Track hardware and software configurations.


  • A Bachelor’s Degree from an accredited College or University
  • At least 3 years’ experience operating, working with, or supporting Army Command, Control, Communications, Computers, and Combat Systems.
  • Additional years of experience may be considered in lieu of degree
  • Ability to obtain and/or maintain a DoD Secret Security Clearance
  • Applicable experience may be considered in lieu of degree

Work Experience:

  • Have demonstrated ability to analyze and resolve problems and have excellent verbal and written communications skills.
  • Have working knowledge of Department of the Army Acquisition processes, procedures, policies, requirements and regulations.
  • Have experience in more than one aspect of system acquisition.


  • Experience working with FAAD C2, Air and Missile Defense Work Station (AMDWS), Air Defense Airspace Management (ADAM) Cells or other elements of the C-RAM system of systems.
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