Earthlinktele

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Online Sales and Activation Officer

Job Overview

Description

This position is responsible for the sales and customer service related to cards. The position is also responsible for management of invoices ensuring full coordination with the treasury section & adhering to company policies and procedures in terms of data recording, invoice handling.

  • Create sales orders and purchase processing records in the accounting system.
  • Follow up regarding tickets under finance department.
  • Handle all Cards requests.
  • Follow up with warehouses and handle Fiber service.
  • Handle cards delivery service.
  • Redeem transfer service
  • Prepare statement reports to the customers.
  • Compensate the new customers with cards when needed.
  • Handle online sales transaction.
  • Add test service cards and free cards to the customers.
  • Add hotspot service cards and issue invoices to the customers.
  • Administrate all pages of Earthlink reseller.
  • Issue invoices to the customers ensuring accuracy in all invoice information.
  • Handle Answering all customers’ inquiries regarding to sales issue via email or phone.
  • Audit & inform the AR team if there are any adjustments needed to be applied.
  • Handle adding online credit to the customers after checking with treasury section.
  • Check with treasury department that the transfer amount has been received
  • Request from the operation department to reinforce the online system
  • Reconcile the delivery invoice amount with the receipt amount.
  • Prepare the daily, weekly, monthly and annual reports.

Requirements

  • Bachelor degree in accounting or any related field.
  • 0-1 years of experience in marketing, sales or finance

 

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