INTERSOS Organization

Operations Managers Assistant – (Telafar (Roving West Ninewa)) – (NWA/008)

Job Expired

Job Overview

All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS charter of values, code of ethics, PSEA and Child Protection policies. The job description is mandatory for all positions within INTERSOS and shall be signed by the employee within the first week of employment.

Purpose/objective of the position:

The Field Coordinator is supervised by the Operation Manager and s/he is responsible for ensuring smooth operations in Baaj district with regard to Logistics, Finance and Administration, Human Resource procedures.

Main responsibilities/duties:

  • S/he will be responsible to oversee Baaj activities and community center, making sure the place is well functioning both for staff and beneficiaries: not only s/he will need to raise the issues among the different departments but also to make sure all the challenges/problems will be fixed and followed until the finalization;
  • Act as focal point for operation, facilitating the communication between field level and main office regarding operations needs;
  • Ensure the opening and the closure of the centre as per the centre schedule;
  • S/he as finance dept. representative, will participate in monitor the cash distribution in the field, reporting of distributed amounts and make sure the disbursements will be compliant to INTERSOS SOPs and the donors rules and procedures to INTERSOS SOPs and the donors rules and procedures.


  • In coordination with the Telafar Logistics Officer, s/he will act as a focal point for daily movements, though a formal communication with Logistics, making sure all vehicles are on time and in good condition (clean, face mask in the car);
  • S/he will be the focal point responsible for monitoring the centre’s and staff logistics needs (stationary, IT, scratch cards, COVID-19 PPE). Liaising with logistics to raise PR and making sure goods are distributed and available for the staff;
  • In collaboration with HR, s/he will make sure that every new employee has the right equipment (IT, desk, etc.) to work on the first day;
  • In liaison with Logistics Officer, s/he ensures that all maintenance needs at the centre are addressed in a timely manner, making sure the procedure are done according to the procurement manual;
  • S/he coordinates and ensures the timely accomplishment of the task of the cleaners and guards of the Centre.


  • S/he promptly reports any security concerns related to the centre to the Operation Manager and/or the West Ninewa Liaison officer;
  • S/he reports any breach in security procedure to the Operation Manager and/or the Liaison officer;
  • Responsible for the monitoring and implementation of safety measures in the Center and in the vehicles;
  • Provides basic induction on field procedures to the staff;
  • Responsible for Tracking the movements of staff moving to/in Baaj.


  • Distribute and collect staff and volunteers timesheet/attendance sheets and payslips from/to line managers and send them to the Mosul main office, in coordination with the HR Officer;
  • Collect feedback by staff and volunteer if  any payment of salary is missing;
  • Under supervision of HR officer advertise positions locally, collect CVs when the deadline arrive and share them with central office.


  • Under the Operation Manager/Finance Officer, support finance in following up with payment, if needed, and collecting the relevant documents as for standard procedure.


  • Establish and maintain positive working relations with authorities and relevant stakeholders in the community to ensure cooperation for the project implementation, in coordination with the Liaison Officer;
  • Attend official meetings with community leaders and authorities, representing the organization, when delegated to do so by the Operations Manager;
  • Act as a facilitator for external visits in the Baaj district.
  • Perform any other task not listed and necessary for the implementation of the project activities or the mission program as requested by the Operations Manager.

Education and professional experience:

  • 2 years relevant experience
  • Previous experience in ngo
  • Knowledge of Baaj area
  • Experience in administrative/logistics/HR tasks
  • Computer literacy (Word, Excel, Power Point)
  • Good leadership skills
  • High confidentiality, respect, and non-discriminatory attitude
  • Good interpersonal and communication skills
  • Strong planning and organizational skills
  • Ability to work under pressure and as part of a team
  • Fluency in Arabic (written and spoken)
  • English (written and spoken) will be considered a plus

More Information

  • This job has expired!

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