Job Overview
PURPOSE OF DIVISION:
Islamic Relief Worldwide (IRW) is an international relief and development charity that envisages a caring world where people unite to respond to the suffering of others, empowering them to fulfil their potential. We are an independent Non-Governmental Organization (NGO) founded in the UK in 1984. Working in 40 countries, we promote sustainable economic and social development by working with local communities to eradicate poverty, illiteracy and disease. We also respond to disasters and emergencies, helping people in crisis. Islamic Relief provides support regardless of religion, ethnicity, or gender and without expecting anything in return.
JOB PURPOSE:
The Orphan Child Welfare Program (OCWP) Assistant works closely with orphans, ensuring their well-being through regular visits and communication. The Assistant is responsible for conducting annual visits to each orphan and ensuring the timely submission of progress reports. They address and resolve issues concerning orphan families in accordance with IRW-Iraq standards, escalating matters to the OCWP officer when necessary. Additionally, the assistant ensures the program adheres to OSP manual operation policy standards by following up on learning review action plans.
KEY WORKING RELATIONSHIPS
Has regular contact with the OCWP staff and operation staff in the different areas, the works closely with the Project officer and other IRW-Iraq staff to ensure the successful implementation of the OCW programme and maintain an organized and efficient office environment.
KEY ACCOUNTABILITIES
| Key Accountability 1: Orphan and Child Welfare Programme Implementation
1. Provide psychological support and recreational activities to orphans by visiting their homes and preparing annual progress reports. 2. Support orphans’ families (mothers) with cultural, awareness, and hygiene sessions during home visits to prepare annual progress reports. 3. Provide required information and photos of orphans in their district to the Orphan Child Welfare Officer (OCWP officer). 4. Conduct assessments for new orphans needing sponsorship by analyzing their context, performing home visits, and completing a specific format designed by IRW-Iraq. 5. Prepare progress reports for all sponsored orphans, including filling out the progress report format, taking at least three high-quality photos during home visits, and responding to OCWP department requirements for information, orphan status updates, specific orphan reports, and quarterly case studies. 6. Collect orphans’ letters and drawings, submitting them with the annual progress report to OCWP officer. 7. Assist IRW-Iraq orphans and financial staff in the sponsorship payment process when required, ensuring contact with guardians about payments. 8. Coordinate and distribute humanitarian aid and seasonal projects to orphan families, working with the seasonal projects staff on distribution requirements. 9. Respond to guardians’ inquiries about the orphans program, explaining the details of orphan sponsorship, program policies, and procedures, and cooperating with the families of orphans. 10. Follow up on orphans and promptly inform the OCWP officer about any emergency cases affecting orphan families. Key Accountability 2: Admin Implementation
1. Update and maintain a record of all meeting minutes and related documents within the department. 2. Develop and maintain an efficient office filing system, ensuring that all documents are properly organized and easily accessible. 3. Actively participate in fulfilling the administrative department’s requirements, providing support as needed. 4. Update and manage the assets inventory for the IRW Iraq Office, ensuring accurate records of all assets. |
PERSON SPECIFICATION
ESSENTIAL
Qualifications
University degree or equivalent in Social Science, Faculty of Arts and Science and Education, or a related field.
Experience
- Minimum 2 years’ experience with International/National NGOs and/or UN agencies, particularly in Child Protection, Child Welfare; Orphan Child Sponsorship.
- Languages required Arabic, and English and Kurdish are desirable
Qualifications and Skills:
- Good interpersonal skills including the ability to listen to Orphan families.
- Strong analytical skills
- Good writing and reporting skills
- Ability to multi-task and meet deadlines
- An ability to work under pressure.
- Excellent spoken Arabic, Kurdish, and English
- Excellent knowledge and practice of Microsoft (MS Word, Excel, Power point)
- Committed to Islamic Relief Worldwide values and code of conduct
- Sensitivity to cultural differences
Management rules:
- Excellent organizational and multitasking abilities.
- Strong attention to detail and accuracy in documentation.
- Effective communication and interpersonal skills.
- Team Collaboration and Independence: ability to work independently and as part of a team.
- Inventory Management and Basic Accounting: Experience with inventory management and basic accounting is a plus.
DESIRABLE
Bringing over five years of experience in shelter or emergency response programs within the humanitarian sector, with a proven track record of success in similar roles. Demonstrated expertise in managing relationships with government bodies, local organizations, and diverse community stakeholders is essential. Fluency in Arabic, Kurdish, and English, combined with exceptional writing and reporting abilities, is highly valued. The candidate should excel in multitasking under tight deadlines, exhibit proficiency in computer applications (MS Word, Excel, PowerPoint), and display strong analytical and strategic thinking skills. A commitment to humanitarian principles, inclusion, and integrity, coupled with strong interpersonal and problem-solving competencies, will enable them to thrive in this role.
More Information
- Address 30% Baghdad-%70 Karbala
- Salary Offer According to the IRW-Iraq Salary scale USD According to the IRW-Iraq Salary scale Month
- How to apply Dear Applicant: If you are a support person, experienced, competent, reliable, service minded, dedicated and a highly motivated professional, with a strong commitment to IRW’s values and beliefs, please apply by downloading the application pack from the below link and forward the filled and completed form to: [email protected] before the closing time & date (Monday, 04:00 pm, January 13th, 2025). - Please write the position title: (Orphan Child Program (OCWP) Assistant) in the subject of the email. - CVs will not be accepted. Only short-listed candidates will be contacted. Islamic Relief is an equal opportunities employer. Our values and commitment to safeguarding IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
- Job Reference https://islamicrelief-my.sharepoint.com/:w:/g/personal/harem_hadi_ir-iraq_org/EeYt-ZsAjqRBnRsz2E9eFOwBj6UjZBnaZuuff661yhYzpw?e=E7u8dR