Korek Telecom

POS Team Leader

Job Overview

Summary

Ensure the best quality of service and obtain customer loyalty and satisfaction by supervising the daily work operation in the Point of Sales.

Key Responsibilities
  • Lead, develop and motivate team members to reach ultimate performance to achieve department and division objectives.
  • Monitor Point of Sales achievements including Sales, products, value added services and ensure meeting the targets.
  • Follow up with the daily work flow, distribute tasks and monitor staff performance.
  • Welcome customers, answer their inquiries and solve customers complaints.
  • Prepare shift and vacation plans to maximize Point of Sales efficiency according to peak and off peak days and hours.
  • Monitor Point of sales neatness and maintenance issues on daily basis.
  • Monitor, control and check Point of Sales stock and assets on regular basis in order to prevent any potential shortage.
  • Check all Point of Sales daily work operation and related documents.
Competencies
  • Leadership skills.
  • Excellent communication skills.
  • Good analytical skills.
  • Good negotiations skills.
  • Ability to work under pressure.
  • Computer skills (MS Office).
Language
  • Arabic (required)
  • English (required)
  • Kurdish (preferred)

 

Number Of Positions
1
Experience
2-5 years of work experience in relevant field.
Education
Bachelor in a relavent field.
Location
Najaf


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