Programme Associate – Data and Knowledge Management

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Job Overview

Job Description

Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Programme Management Support Unit (PMSU) in the UNDP Iraq Country Office, comes directly under the oversight of the Resident Representative, and works in close coordination with Deputy Resident Representative Programme and Deputy Resident Representative Operations. The Unit leads on providing strategic planning support and advisory services to Senior Management on quality programme and project management, and lead on strengthening Programme and Project quality assurance, programme finance management and results-based management systems in the Country Office.
Position Purpose:

The Programme Associate – M&E is responsible for effective delivery of data and knowledge management support to the Programme Team and Projects to ensure effective and transparent utilization of data relating to programme and project implementation in UNDP Iraq.

The Programme Associate – M&E will work under the direct supervision of the Head-PMSU, and in close collaboration with the Programme Management Specialist and Monitoring and Evaluation Specialist in PMSU, the Programme and Operations teams in the CO and the relevant units in UNDP HQ for resolving complex data, results, monitoring and knowledge management related issues, ensuring successful CO performance in results-based management.

Duties and Responsibilities
  • Effective data and knowledge management systems in the Country Office with an emphasis on the UNDP Strategic Plan, UNSDCF and UNCT data needs and the UNDP Country Programme.
    • Supports the programme team with establishing the linkages between the Projects- Country Programme and Strategic Plan.
    • Ensures that linkages are accurately reflected in the relevant UNDP digital platforms (Corporate planning system.
    • Plan for and implement systems for quarterly data collection against the Country Programme Document; analyze data and prepare presentations for Programme Team and Senior Management to enable decision making
    • Supports the Country Office with planning for the Results Oriented Annual Report, including through quality assurance of data, data entry into the digital platforms and drafting narrative analysis if required.
    • Ensures Quantum + platform (Corporate Planning System) is kept up to date with accurate data.
    • Ensures UNDP’s information in the Joint Work Plans (JWPs) are entered accurately in UNINFO and updated in a timely manner.
    • Support the Programme Management Specialist and M&E Specialist to engage in the UNCT’s Monitoring & Evaluation Working Group, through backstopping arrangements.
    • Provide the Priority Working Groups (PWGs) Chaired by UNDP with the required data collection and data quality assurance support.
    • Support the Country Office Communications Unit by preparing data visuals relating to the Country Programme, for strategic communications products and materials.
  • Promote the effective application of results-based management systems and tools and digitalization.
    • Proactively engage in the processes at Country Office level that plan for the roll out of new digital platforms and tools (Quantum+, Quantum etc).
    • Support to conduct required trainings, on the job guidance and knowledge transfer sessions for Programme teams on the new digital platforms and tools.
    • Support Projects to design effective monitoring systems through the design and management databases, spreadsheets, and other data-collection/management tools; understand, document, and ensure the quality of data, consistency and comparability; and support to conduct data analysis
    • Support the Country Office to design and better use data visualization for presentations, reports, communications and analytical products and other relevant documents.
    • Proactively table ideas and suggestions to the Programme Team and Senior Management for piloting/testing implementation of UNDP’s Digital Strategy.
    • Support Project teams with conceptualizing ideas for mainstreaming digitalization and use of digital tools in Project design and implementation.
  • Facilitate knowledge building and management.
    • Conduct the required training and knowledge building sessions for programme and project teams on monitoring, data collection systems, data collection and management tools and approaches for data analysis, using innovative and engagement-based approaches.
    • Promote the use of data visualization in the Country Office’s work to improve reporting quality.
    • Synthesis of lessons learned and best practices in programme and project approaches to results-based management.
    • Sound contributions to knowledge networks and communities of practice, including the CO’s M&E Network.
    • Support the CO efforts to train Programme and Operations teams on new digital tools and platforms.
Achieve Results


LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively


LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously


LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility 


LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner


LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion


LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination


Cross-Functional & Technical competencies (insert up to 7 competencies) 

Thematic Area Name Definition
Business Management Customer Satisfaction/Client Management
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
  • Provide inputs to the development of customer service strategy.
  • Look for ways to add value beyond clients’ immediate requests.
  • Ability to anticipate client’s upcoming needs and concerns.
Business Management Project Management
  • Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals
Business Management Risk Management
  • Ability to identify and organize action around mitigating and proactively managing risks
Business Management


Results-based Management
  • Ability to manage programmes and projects with a focus on improved performance and demonstrable results.


Business Development Knowledge Generation
  • Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
Procurement Contract Management


  • Knowledge of contract management concepts, principles and methods, and ability to apply this to strategic and/or practical situations.
Finance Budget Management


  • Ability to support budgetary aspects of work planning process, drawing and management of team budgets.


Required Skills and Experience

Secondary education is required. A first-level university degree (bachelor’s degree) in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences, or related field will be given due consideration, but it is not a requirement.

Experience and Skills:
  • Minimum of 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative/management or programme experience is required at the national and/or international level. Experience in thematic area is desirable.
  • Experience in the use of computers, office software packages (MS Word, Excel, etc.), database packages, and web-based management systems such as ERP.
  • Experience in working with the UN or similar international organizations will be an asset.
  • Proven ability to manage and analyze large amounts of project data. Previous experience in data-base management will be an asset.
  • Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.

Language Requirements

  • Fluency in English with effective writing skills required.
  • Knowledge of Arabic and/or Kurdish is an asset
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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