Project Assistant, Cultural Orientation

Job Overview

Open to Internal and External Candidates


Position Title                                      :  Project Assistant, Cultural Orientation

Organizational Unit                          :  Cultural Orientation

Duty Station                                       :  Erbil – Iraq

Classification                                      : General Service Staff, Grade G4

Type of Appointment                       : Special Short Term contract (SST)

Duration of Appointment               :  Six (6) months with possibility of extension

Closing Date                                       : 30th November, 2022

Reference Code                                 : SVN2022/IRQ/271



Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


IOM is committed to a diverse and inclusive environment. Aapplications from qualified female candidates  are especially  encouraged  as well as the Internal and external candidates  are eligible  to apply to this vacancy. For the purpose of the vacancy, internal candidates  are considered as first-tier candidates.




Under overall guidance of the Chief of Mission (CoM)/DCoM, under the overall supervision of Head of unit and direct supervision of the Senior project assistant (CO) in Erbil and in coordination with the regional cultural  orientation  coordinator  in  Amman,  Jordan,  the  incumbent’s  responsibilities  will include the following:


Core Functions / Responsibilities:

  1. 1. Undertake activities related to scheduling and handling logistical arrangements for cultural orientation courses in an assigned location or throughout an assigned region for a wide range of resettlement countries, including the US, Australia, Canada and others. Help ensure the schedule and other arrangements made for classes are appropriate in relation to the class length, training venue and required interpretation services.
  2. 2. In coordination with the Project Focal Point, Project Administrator and/or Project Officer, generate ad hoc reports to determine which applicants in the AUSCO PROGRAM require AUSTRALIAN Cultural Orientation (AUSCO) classes in a particular location or regio
  3. 3. Assist with the scheduling of cultural orientation classes based on data generated from ad hoc reports and information provided by the Project Focal Point, Project Administrator and/or Project Officer regarding resettlement country, class length, location and venue.
  4. 4. Enter schedule data into Teams or another database as needed, ensuring a high quality of data integrity. Update schedule data based on changes to participant lists and class dates.
  5. 5. Issue notifications related to scheduled cultural orientation classes to applicants through

such means as phone calls, text messages and email. As required, log responses and issue re- confirmation notifications.

  1. 6. Arrange for the appropriate interpreters to be present during cultural orientation classes through such means as coordinating with a Project Assistant, Case Management on available interpreters, working with the Project Administrator in a particular location to arrange interpreters or transmitting the request for interpreters to another IOM mission.
  2. 7. In close coordination with relevant colleagues and supervisors, including at other IOM missions, assist with other CO programs logistics for Cultural Orientation course delivery, including assisting with reserving training venues, booking accommodation for colleagues, arranging for food to be provided during classes and securing transport and accommodati
  3. 8. Update Tracking sheets and other databases with attendance records for classes based on feedback received on class participation from Project Assistants, Cultural Orientation and other colleagues in the fiel
  4. 9. Provide regular reports on work being accomplished to the Project Focal Point and/or Project

Administrator, Cultural Orientation and/or other supervisors and team members.

  1. 10. Demonstrate a solid understanding of the CO PROGRAM, SOPs, as well as the ability to remain professional, impartial, and unbiased during all interactions with applicants and colleagues.
  2. 11. Maintain and ensure the confidentiality and integrity of all CO PROGRAM-related information

by implementing control procedures in line with CO PROGRAM standards of conduct and data protection rules. Alert the Project Focal Point, Project Administrator or CO PROGRAM management of any non-compliance to SOPs or codes of conduct by CO PROGRAM staff members.

  1. 12. Perform such other duties as may be assigned.



Qualifications; Education

  • University degree in Social Sciences or related filed from accredited academic institution with 2 years of relevant professional experience
  • Completed High School degree from accredited academic institution with 4 years relevant professional experience.



  • Attention to detail and ability to organize
  • Excellent computer skills – Word, Excel and Internet
  • Strong interpersonal and communication skills
  • Ability to work under pressure with minimum supervision
  • Delivers on set objectives in hardship situations



  • Fluency in English, Kurdish and Arabic are required;
  • Any other language is and advantage.


Required Competencies

The incumbent is expected to demonstrate the following values and competencies:



  • Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.


Core Competencies – behavioural indicators level 1

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


IOM IN/234 – Policy and Procedures for Preventing and Responding to Sexual Exploitation and Abuse IOM has a policy of zero tolerance of sexual exploitation and abuse (SEA) by IOM staff members and the employees or any other persons engaged and controlled by IOM Contractors. The staff members and all contract type holders shall protect against and prevent sexual exploitation and abuse (PSEA).



Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.


Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.


How to apply:

While this vacancy is open to both Internals and Externals, priority shall be given to qualified Internal applicants.

Interested candidates are invited to submit their applications via a link:

For an application to be considered valid, IOM only accepts online profiles duly completed. Only shortlisted candidates will be contacted.


Posting period:

From 16.11.2022 to 30.11.2022


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