INTERSOS Organization

Protection Monitoring Officer- Baaj (Pending donor approval)

Job Expired

Job Overview

All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS charter of values, code of ethics, PSEA and Child Protection policies. The job description is mandatory for all positions within INTERSOS and shall be signed by the employee within the first week of employment.


Purpose/objective of the position:

The Protection Monitoring Officer is responsible for the technical supervision and coordination of all protection monitoring-related activities under the supervision of the Protection Manager. S/he will ensure that training and capacity building needs of field protection monitoring staff are timely addressed and that the protection services and activities meet quality standards in the sector.


Generic Duties:

  • Provide technical guidance and support to protection monitoring staff, ensuring quality in the implementation of activities and services as well as the adherence to protection standards;
  • Support the field teams with the development of a technically sound (monthly & weekly) work plans, consistent with the goals and objectives of the project;
  • Maintain regular and positive collaboration with colleagues to enhance synergies and ensure that intervention between the different project components is harmonized and that protection is mainstreamed into the other sectors of intervention;
  • Participate in the recruitment of project staff, provide objective feedback with regards to staff performance (evaluate performance and deliverables against job descriptions), expectations and areas for growth and professional development;
  • Identify capacity building needs of protection monitoring staff by assessing their knowledge and skills and accordingly provide learning opportunities through training, workshops and/or simulation exercises; ensure continuous on the job coaching and mentoring;
  • Support the Protection Manager in developing and/or updating protection tools and training material in order to meet the project’s requirement;
  • Contribute to the development of quality internal/external reports and project proposals, providing relevant protection data, insight and analysis;
  • Ensure that INTERSOS data protection policies are shared, understood and uphold by all staff in compliance with the highest standards of privacy and confidentiality;
  • Establish and maintain collaborative relationships with relevant partners and other project stakeholders working in the project areas;
  • Proactively participate in relevant coordination meetings, as requested by the Protection Manager;
  • Other duties as assigned by the Protection Manager.


Specific Duties:

(Can be adapted to the particularities of the job location and the requirement of the specific project, but should be approved by the Protection Coordinator before advertising the vacancy).

  • Manage and supervise a team of XX protection monitors and XX protection monitor team leaders;
  • Lead and coordinate the implementation of protection monitoring activities in designated areas, ensuring quality and achievement of timelines;
  • Regularly compile and analyze data, elaborate on trends and protection situations to feed into relevant reports;
  • Provide technical support to staff in the identification of protection risks and human rights violations using qualitative and quantitative methodologies (observation, focus group discussions, household assessments, community assessments, key informant interviews);
  • Ensure that vulnerable/at risk individuals are promptly and safely identified, assessed and referred. Maintain an updated database of internal and external referrals;
  • Maintain updated service mapping of the service providers operating in the area. Ensure that protection monitors are regularly informed and provide accurate information on availability of services to the target population;
  • Work closely with other organizations to ensure a smooth referral pathway, in collaboration with the Protection Manager;
  • Plan and facilitate the induction process for all newly recruited protection monitoring staff on protection principles, safe identification and referral procedures, protection monitoring methodologies and other relevant topics.


Person Specification:

Education and professional experience:

  • University Degree in Social Sciences or related field
  • Minimum three years relevant professional experience in the protection sector (of which at least one year in a supervisory role)
  • Previous working experience with IDPs, refugees and returnees;
  • Strong knowledge of international protection in the humanitarian context.


Competencies: (Knowledge, Skills & Abilities)

  • Computer literacy (Word, Excel, Power Point)
  • Good leadership skills
  • Strong technical knowledge in protection
  • High confidentiality, respect and non-discriminatory attitude
  • Good interpersonal and communication skills
  • Strong training and facilitation skills
  • Strong analytical and report writing skills
  • Strong planning and organizational skills
  • Ability to work under pressure and as part of a team
  • Fluency in Arabic (written and spoken)
  • Proficiency in English (written and spoken)

More Information

  • This job has expired!