ASCO IRAQ

248 views
Quality Assurance Officer

Job Expired

Job Overview

MAIN PURPOSE
responsible for monitoring, inspecting, and proposing measures to correct or improve the lab final services and processes in order to meet established quality standards.
The quality assurance specialist’s responsibilities include developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or service issues, and presenting solutions through the calls with customers and patients.

DUTIES AND RESPONSIBILITIES

1. Call all the patients and visitors to ensure that they get the best service by asking them the quality questions.
2. Documenting quality assurance activities and creating audit reports.
3. Addressing and discussing issues and proposed solutions with superiors.
4. Ensuring that standards and safety regulations are observed.
5. Identifying and resolving workflow and production issues.
6. Performing routine inspections and quality tests.
7. Making recommendations for improvement.
8. Creating training materials and operating manuals.
9. Preparing and implementing quality assurance policies and procedures.

EDUCATION AND EXPERIENCE

• High school diploma, university degree or relevant professional experience;
• 1-2 years’ experience, for instance as a call center or customer services field.

KNOWLEDGE & SKILLS:

1. Confidence
2. Organizational skills
3. Creativity
4. Adaptability
5. Very good communication skills;
6. Numerical skills

PERSONAL KNOWLEDGE, SKILLS AND ABILITIES
1. Flexibility
2. Effective organizational skills
3. Interpersonal skills
4. Meticulous attention to detail
5. Numerical skills
6. Results and Quality Orientation
7. Certificate in quality assurance is a plus.
8. Solid knowledge of relevant regulatory standards.
9. Excellent data collection and analysis skills.
10. Particularly good knowledge of written and spoken English and Arabic.
11. Proficiency in Office applications, including Word, Excel, Power Point, Explorer;
12. Personal commitment, efficiency, flexibility and drive for results;
13. strong ability to work under pressure

More Information

  • This job has expired!
Email Me Jobs Like These
Showing 1–0 of 0 jobs