Cihan Motors


Job Overview

Cihan Auto-Trading Company is looking for a bright and aspiring Candidate for the following vacancy:

Position: Receptionist

Hours: 8 Working Hours- 6 Days per week (Sat-Thu)

Location: Erbil, Kurdistan Region

Duties and responsibilities:

  • Greet and welcome guests, offering a warm and hospitable experience upon arrival.
  • To maintain records of all walk-in customers’ details in the datasheet as per Toyota standards.
  • Attending calls, screening, and forwarding the calls to the appropriate staff/officials.
  • Perform all such duties for the overall back-office / data entry/documentation related to showroom and sales CRM.
  • Collaborate with different departments to ensure a smooth communication flow
  • Support showroom for events, marketing campaigns, product launches, etc. by confirmation calls, and by coordinating activities.
  • Daily & Monthly – Reports, support the sales coordinator, whenever required.
  • Assist the sales team, in all sales-related database maintenance and up-keeping with 100% accuracy and promptness on the Autoline system.
  • Involve indirect vehicle sales activities, by briefing vehicle details, customer prospecting, and customer follow-up activities, strictly as per guidelines from Sales Officials.
  • Performing all reporting and adherence to the direct supervisors.
  • Follow all safety regulations, confidentiality guidelines, office timings, procedures, and dress codes

Job Requirements & Skills:

  • Proficiency is a must in the three languages Kurdish, English, and Arabic.
  • Knowledge of automotive industry practices and terminology
  • Impeccable grooming and professional presentation
  • Uphold high standards of personal grooming and attire in line with company policies
  • Ability to represent the company in a neat, professional, and welcoming manner
  • Effective written and verbal communication skills.
  • A high level of attention to detail.
  • Experience using computers for a variety of tasks.
  • Competency in Microsoft applications including Word, Excel, and Outlook.

More Information

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