Receptionist

Job Summary:

As a receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, monitor CCTV).
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Arrange travel and accommodations, and prepare travel itineraries.
• Perform other clerical receptionist duties such as filing, photocopying, and scanning.
• Prepare and collect Monthly Trackers (Timesheets, Electricity Consumption, Vehicle Fuel Consumption, Vehicle Maintenance Logs, Car Wash Schedule, Groceries Expenditure, etc..)
• Organize, update, distribute, and handle legal files.

Requirements:

• Proven work experience as a receptionist or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. printers).
• Professional attitude and appearance.
• Kurdish, English and Arabic solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• College degree; additional certification in Office Management is a plus.

Note: This job description is intended to convey information essential to understanding the scope of the receptionist’s position. Duties and responsibilities may be subject to change as necessary.