Job Overview
Position: Receptionist (Sales)
Hours: 8 Working Hours- 6 Days per week (Sat-Thu)
Location: Duhok, Kurdistan Region- Iraq
Duties and responsibilities:
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Responsible for attending all Showroom walk-in customers/guests/etc.
All Customers (including customers with complaints) at the Showroom to be greeted, received, and guided as per Toyota standards.
To maintain records of all walk-in customers’ details in the datasheet as per Toyota standards. -
Responsible for showroom upkeep (display vehicles, cleanliness, parking, lights inside & outside showroom, TV, refreshments, etc.)
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Attending calls, screening, and forwarding the calls to the appropriate staff/officials.
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Perform all such duties for the overall back-office / data entry/documentation related to showroom and sales CRM.
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Support showroom for events, marketing campaigns, product launches, etc. by confirmation calls, and by coordinating activities.
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Handling customers with complaints, by directing them to the appropriate department/officials.
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Daily & Monthly – Reports, support the sales coordinator, whenever required.
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Assist the sales team, in all sales-related database maintenance and up-keeping with 100% accuracy and promptness on the Autoline system.
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Involve indirect vehicle sales activities, by explaining vehicle details, customer prospecting, and customer follow-up activities, strictly as per guidelines from Sales Officials.
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Performing all reporting and adherence to the direct supervisors.
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Follow all instructions, messages, and guidelines from the higher authorities, and management.
- Follow all safety regulations, confidentiality guidelines, office timings, procedures, dress-codes
Education, Job Requirements & Skills:
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Proficiency in Kurdish and English, and Arabic language (Spoken and Written).
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Bachelor’s degree graduation or any related field.
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Greet clients and visitors with a positive, helpful attitude.
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Related job and internship experience.
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Effective written and verbal communication skills.
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A high level of attention to detail.
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Ability to work effectively within a team and independently.
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Experience using computers for a variety of tasks.
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Competency in Microsoft applications including Word, Excel, and Outlook.
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Good organization skills.
- Able to contribute positively as part of a team, helping out with various tasks as required.
More Information
- Address Dohuk
- How to apply Interested applicants can submit their most recent CV to [email protected] and mention in the subject line: [Receptionist/Duhok/012-01-25] . Female candidates are encouraged to apply. Only short-listed candidates will be contacted.
