Rotana Hotels

Recreation – Spa Receptionist

Job Overview

Job Description


General Duties and Responsibilities:

  • Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required
  • Create a warm welcome and a friendly atmosphere
  • Issue and retrieve locker keys and towels before and after use
  • Promote all classes, activities and services that are offered within the club
  • Post charges in micros that may incurred by Guests and members and carry out correct accounting procedures
  • Assist the Fitness Instructor in ensuring that all members and Guests follow safety procedures, rules and regulations
  • Periodically check on the cleanliness and order of the locker facilities
  • Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
  • Encourage sales through full product and price knowledge of offered and available facilities
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedure





  • Communication Skills.
  • Multitasking.
  • Social skills.
  • Organized.
  • Work under pressure.


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