Korek Telecom

310 views
Reporting & Archiving Team Member

Job Overview

Summary

To follow up with all involved users to update (sites) inventory, changes, corrections & modifications in a timely manner.

Key Responsibilities

Controlling Project Assets:

  • Coordinate between users (HQ, regions, service providers) and developers to manage, control, adjust active bulletins and issues, making sure that all service requests are met & answered.
  • Liaise to system developers all user (new requirement) and follow up to get them tested & done.
  • Keep On-site inventory database up to date by insuring that all users are respecting well defined process starting from work order request, material dispatched & delivered, implementation, then updating On-site changes in the system.
  • Insure any new install-base/materials/sites are defined in the system on spot.
  • Developing all communication processes between all main stakeholders to insure correct system functionality.
  • Updating developers to secure (users access) accordingly to control access permissions and privileges.
  • Be available for on-call support as needed.

Controlling O&M updates: 

  • Insure that all user’s interfaces are updated daily, and cross check quality of information randomly,
  • Report back to the users about any flaws relate to quality of information uploaded to correct them in time.
  • Insure that analyses model is functional, updated, and correlated,
  • Insure all installed network elements/sites are uploaded in the system, updated with latest change, and the data are aligned with Korek OSS/Atol/ SOME/ Netact…etc.

Meeting Mgmt. & Reporting: 

  • Preparing reports up-on request of CTIO & technical directorate.
  • Arranging related meetings, following up meeting agenda & invitation.
  • Reporting all control check points and actions took place by system admin to reflect all above points to the mgmt.
  • Issuing User performance reports.
  • Issuing system complaint/survey reports.
Competencies
  • Basic Knowledge in data analysis & data mining.
  • Understands business conflict, process and procedure development.
  • Outstanding communication/negotiation skills.
  • MS office soft skills.
Language
  • English (required)
  • Kurdish (required)
  • Arabic (preferred)

 

Number Of Positions
1
Experience
1-2 years of work experience in relevant field.
Education
Bachelor Telecom, Electrical or Computer Engineering.
Location
Erbil

Get social with us