Reservation Agent

Job Description

Responsibility:

1- Create Reservations for Customers Based on Their Requirements and Budgets.

2-Provides information about travel destinations and accommodations.

3- Checking the availability of accommodation or transportation on the customers’ desired travel dates.

4-Providing customers with information about additional services or special packages, such as tour tickets, travel insurance, or upgraded seats and accommodations, when appropriate.

5-Answering any questions customers might have about the reservation process.

6-Providing support to customers who may need to amend or cancel a reservation.

7-Processing payments and sending confirmation details to customers.

8-Sorting out any issues that may arise with bookings or reservations.

Skills & Requirements:

1- Bachelor’s Degree on IT or Related field

2- Excellent knowledge of MS Office.

5- Excellent Kurdish, English, and Arabic Languages.

6- Excellent communication skills.

7- Computer and Emailing Skills.

8-Good time-management skills